| |  | | | | |  | Thursday, May 22nd , 2014
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 | | Course Information | | | | Date: | | 22nd May 2014 | | Time: | | 9am to 5pm | | Venue: | | Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road | | Fee : | | S$500 (Nett)
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Thank you | | | | | | | | 1 Day Leading with Questions - The Power of Leading and Managing with Questions
"Poor Leaders rarely ask questions of themselves or others. Good leaders, on the other hand, ask many questions. Great leaders ask the questions".
Michael Marquardt | | | | | | Introduction | | | All of us have experienced and suffered the consequences of expensive unasked questions both in our professional lives and our personal lives. As communicators, no matter if leaders of managers, we have the responsibility to ask relevant questions to elicit information, but many of us do not know the art or science of questioning and just rely on instinct or modeling on what we have heard and seen. Add to that that the natural reticence or lack of self- confidence of some communicators, and it's no wonder that we walk away meetings, interviews or common encounters whishing we had remembered to ask X, Y or even XY all together. Questioning is like listening a communication skills of major importance and unfortunately underutilized. The ability to add to your communication the 'great or right questions" is therefore essential for seeking clarity and improving personal effectiveness and emotional wellbeing.
Peter Duckers says:
"Leaders of the past knew how to tell. The leader of the future will know how to ask".
SO...Why You'd Better Care?
- Because questions open the door to dialogue, discovery and creativity.
- Because when you ask the right question, you'll get the information you need and when you get the information you need, you will save time, energy and very often money as well.
- Because questions can lead to being pro-active on key issues at work and in life.
- Because questions are the fuel to action and change
| | | | | | | | | | | Course Outline | | | Overview
The Model of Communication in 4Dimensions™
The power of questions: why are questions so important when we communicate?
Reasons to develop the mindset of leading and managing with questions
The core questions for managers and leaders
What are the different types of questions
Are there useful and unhelpful types of questions
What does it mean " asking questions effectively"?
What is the right question?
Is there a 'great' question?
Deepening self-awareness
Why we avoid questions? Let's get real!
Is listening connected to questioning?
How EQ and IQ are involved in the leading with questions process
The process of building self-confidence
Leading your life and career through self-questioning
Powerful questions that promote the pro-active attitude inside and out
Participant's Follow-Up Steps
Introducing steps in the leading or managing questioning process t promote powerful teamwork, problem solving and change
How to answer questions that are asked you
How to use questions and listening skills that enable the process of conflict resolution at work and in life
Tips to become an active and powerful 'Questioner'
Strategies to create and promote a questioning culture
How to develop the art of asking effective questions as a major tool to lead and manage? A practical toolkit to take with you after the workshop
Super-effective for team environments!
Team dynamics depend on high levels of EQ, and what you learn here will give you the skills, tools, and strategies to help any team function more effectively.
You will learn to communicate more openly, deal constructively with resistance and disruptive team behavior, and understand the triggers that spark both positive and negative reactions. Whether you are a team leader or a team member, you will learn skills to build your own self-awareness around EQ, and add insights and value to the way you will master its use in managing team meetings, projects and presentations, discussions, and collaboration.
| | | | Objectives: | | | This workshop will equip each participant with knowledge and a practical tool kit that will empower you, staff or team to understand the power of questioning in your everyday life and to achieve greater performance at work.
- Learn the power of questions when you manage or lead
- Be able to motivate training at work, in leading with questions
- By sharing learning, be able to empower team members and staff of every level to ask questions effectively
- Boost confidence at work
- Learn strategies to build a questioning culture
- Learn questions that build self-leadership in life as well as leadership at work
- Use questions to build effective teams, enable change, resolve conflict, boost problem solving attitude and proactive behaviors.
- Master the art of questioning to overcome cultural barriers and promote understanding
| | | | Who should attend the workshop? | | | | This workshop is beneficial to Managers, Supervisors, team leaders and Leaders. | | | | About the Trainer | | |  | | | Elisabetta Franzoso is the creator of InsideOutYou™ personal development that empowers individuals to unleash their creative and emotional potential and achieve life-enhancing total well-being.
Developing and transforming from the inside out in the 4 dimensions of human communication - Physical, Intellectual, Emotional and Relational - bring effective, long-lasting results. Elisabetta's Communication in 4Dimensions™ program series motivates participants to boost communication abilities and increase personal effectiveness in both work and relationships.
Her first book, Stella's Mum Gets Her Groove Back - A True Story (Homes4Hope Publications, 2008) inspires readers with a frank account of her personal struggles, and triumph over abuse, denial and emotional addiction. Her own successful transformation is testimony to her advocacy of the individual taking charge of one's life and building change from the inside out.
Using her professional training and lessons learnt from her life experiences, Elisabetta is now dedicated to supporting people around the world achieve Personal Freedom through Love and Self Responsibility. Get Into Your Groove!, her recently completed new book, is the foundation on which she builds up the content for her public talks.
Elisabetta has been living in Asia since 1993, and through her multicultural experiences in Asia and Europe has developed a unique way of presenting sensitive topics in a high-energy, thought-provoking nonjudgmental approach. Her interactive style and immediately applicable "how to's" have seen clients invite her back repeatedly. She is a recognised professional speaker by Asia Professional Speakers Singapore (APSS) which has published her essay Communication in 4 Dimensions in its compilation 88 Essential Secrets for Achieving Greater Success at Work (Marshall Cavendish, 2012).
She has a background in Education, Psychology, EQ Management, NLP, Fitness and Body Awareness Methods. She has worked in such diverse fields as fashion, tourism and marketing before realizing her passion in personal development.
Currently, Elisabetta divides her time mainly between Singapore and Italy, her birth-place. | | | | | | |
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