Managing Stress and wellness to prevent work mental breakdown - improve quality of life and effectiveness in work - 1 day adv

Thursday, May 14th 2015 Having trouble viewing this email? click here         Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here This Issue Introduction Learning Objectives For Whom Testimonials About the Trainer Course Information   Date:   14 May 2015 (Thu) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$500 (NETT) | S$200(After PIC Cash)   * Inclusive of teabreaks and lunch To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you     1 Day Stress and Wellness Management Workshop   Introduction   The ability to manage our stress and wellness and prevent it from going into distress , will greatly improve the quality of our lives, our effectiveness and our relationships. Much of the distress we experience is a result of our ineffective thinking, perceptions and behavioural patterns. In this workshop you will learn to identify your thinking and behaviour patterns that trigger ineffective emotional stress responses that lead to distress . You will learn how to modify these patterns so as to elicit more effective responses to stress as well as practice stress and wellness management strategies that are relevant to your situation. In addition you will learn to understand your emotions associated with your stress such as anxiety and frustration and how you can deal with these emotions using the techniques taught in this workshop.   Learning Objectives   Understand the concept and dimensions of Wellness Understanding stress and the consequences of ineffective handling of stress Understanding the process of deterioration when in distress and typical ineffective reactions Identify the signs and symptoms of distress Identify causes of personal stress and wellness mismanagement Identify current personal behavioural and thinking coping patterns when dealing with stress Develop more effective personal thinking and behaviour patterns > positive anchors for dealing with stress constructive thinking for dealing wit stress constructive behaviours for developing wellness Learn emotions release techniques for reducing intensity of negative emotions Identify personal action plan for managing stress and developing wellness     For Whom   This program is relevant to anyone who wishes to learn how to manage the stresses in their lives and develop wellness more effectively.   Testimonials   "Very efficient instructor. Explained well the points in material. Good balance between discussion and explanation of materials" People's Association 'Rodney gave us a lot of confidence & motivation to continue our role as a leader" Wartsila Singapore 'Instructor is able to interest the class. Lessons structured are well organised." Sony Singapore   About the Trainer     Rodney Woulfe is a Performance Coach and Counsellor who brings over ten years of experience in the designing and facilitation of programs in Personal development. Rodney conducts workshops on Leadership Development, Counseling and Coaching skills in the areas of Performance Enhancement, Preventing Job Burn Out, Dealing with Traumatic events. For all levels of staff Rodney conducts workshops on Developing Emotional Intelligence, Self Motivation, Stress Management and Life Balance. Besides conducting workshops, Rodney provides personal one - to - one counseling for employees on performance enhancement, depression and burnout, post - traumatic stress disorder and relationship issues. He also provides Personal Coaching to Managers and Leaders to help them identify more effective strategies for counseling, coaching and leading their staff. Some of Rodney's clients have included Nokia ( Asia Pacific ) , National University of Singapore, Singapore Immigration, Singapore Prisons, Singapore Police Force, Singapore Civil Defense Force, GIC Real Estate, Cargill, Great Eastern Life Assurance, CISCO Systems , BRAC Bank ( Bangladesh ), The GreenAsia Group, Jones Lang, Roper ( South East Asia), Goodrich Aeroframes, Mendaki, Imaginings, Asian Women's Welfare Association Centre for Caregivers, Social Service Training Institute, Rodney has an MBA ( in Training and Development ), and a Masters degree in Counselling. He is certified in the practice of Reality Therapy, Emotional Intelligence Development, Behavioural Consulting and in the use of the DISC and Enneagram profiling systems. He is also an Advanced EFT practitioner in energy psychology.

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Emulating And Embracing Sustainable Digital Printing

By Toni Vang

In the recent past, the rate of development in technology has greatly improved. This has been brought forward by numerous human efforts. It is through this that things have gradually been changing. Its effect has been felt by many people and the generations to come. Sustainable digital printing being one of them has posed some change in the printing industry. For it to be satisfying enough it ought to meet some standards which include.

Both the operators and their clients take account of cost to be incurred. The customer compares the price of services from the digital as well as the analog error. If the later appears to be more expensive, the customers may see no reason of migrating. On the other hand, the owner or the operator of these machine has to consider the initial cost of emulating the change.

It should also satisfy the owner satisfaction by being user friendly. Its graphical user interface should be easier. This means that the user should not require too much time in order to learn its operation. Simple instructions provided in the operating manual should be enough to direct the user. In the same way it should not require a lot of skills to operate.

Those that may appear to be a bit complicated, clarifications should be provided and ask for manual guide.The estimated time with which the machine is supposed to be in use is also important.

It will help in determining whether it will have met the cost incurred in acquiring it. The longer the period the profitable the gadget usually is. It is also important to inquire whether the manufacturer is offering warranties or not. This will help in covering for the expense of any default that may occur before the stipulated time expires.

The operating speed of the machine is also important. Different machines may have different speeds. A high speed uses less time to complete a given task. This can translate to more gains within a short time. It can also help in attracting more clients as they are served faster regardless of their number.

In addition, the law that governs anyplace is very important. All the legal formalities and requirements should therefore not be ignored. They include the requirements and documentations for ownership. The requirements for the operation of the business are also important. They will help in ensuring that there is a good business environment.

They include an operating license and the ownership documentations. Others may be not be questionable but are necessary for the performance of the business. The information outlined above is very necessary. It can be applicable to both the operator and the clients. More investigation is recommended to avoid regrets which may appear afterwards.

About the Author:

You can visit www.rollingpress.com for more helpful information about Emulating And Embracing Sustainable Digital Printing.

How To Begin A Digital Printing That Is Eco Friendly Company

By Toni Vang

Businesses are now widely scattered around the world. Many have tried to build one and succeeded while others do not. It is just on how the owner handles the company which makes it successful or not. One kind of business that almost everyone in the world finds alluring is a printing business. Building a company of your own is actually a tough job since there are lots of things that you must do to create an independent one.

Modern printing methods that are commonly used in these businesses are lasers and ink jets. Digital printing allows a certain image to be sent directly to the printer using digital files. Many are now indulged in this type of business since the world today has commonly perceived to be more modern. Everything can be reflected through technology. If you are planning to start a unique firm, then a digital printing that is eco friendly will surely be a great fit for you.

Research the market first. You must be loaded with information regarding the economic process of the services. You have to reflect these demands to those needed in your community. Search for your competitors and rate the competition. The internet is a great help for this method.

When building the business, it is important that as an owner, you know all the details regarding the ways and methods of it. It is important to develop printing skills and knowledge. Even if you will hire employees later on, it is still crucial to know everything inside the firm. Your clients will expect you to be loaded in all the things that the company offers to them. If you are not loaded with information then you may enroll for online courses.

You need to register the name of your firm. It is also important to acquire licenses and permits. If you are not familiar with the requirements you must comply then a hand from the local authority can be a great help. It is essential to acquire these documents for the legality of your company.

Set a budget to be used for purchasing the needed equipment. You must be deeply knowledgeable of the necessary tools and equipment since those materials run the firm as well. What you will be needing here are the printing system, design software, inventory, cutting equipment and the accounting software.

Hire employees. You need workers to help you run the firm. You can never do the entire project on your own specially if you already have a lot of customers asking for the services. When hiring employees, make it sure to read their background. Consider their experiences and particularly their skills and knowledge in handling all the equipment inside the company.

Promoting your firm is important so the public will know about your business. If you prefer to have cheaper marketing styles then you may start making your own brochures and fliers. Advertising your firm is also appropriate though it may cost you more bundles of money. It is also wise to create your own website. You can announce your business through it. Programs and invitations can also be obtained through your website.

When facing consumers, it is decisive to behave as a professional. Showing professionalism needs you to be reliable and trustworthy in front of your clients. You have to wear a sincere smile. It is great to greet your clients when they come inside your firm. Clean clothes must also be worn.

About the Author:

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Mastering Effective Time and Stress Management - Better Planning, prioritizing, efficiency and overcoming staff burnout adv

Thursday, 21st May 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Objectives Course Outline Testimonials Training Methodology Who should attend CBS Master Trainer Course Information   Date:   21st May 2015 (Thu) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you       Mastering Effective Time and Stress Management - Better Planning, prioritizing, efficiency and overcoming staff burnout   Introduction   "For ten years researchers studied the behavior of busy managers in nearly a dozen large companies. Their findings on managerial behavior showed that fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective manner." - Dr. Helke Bruch and Dr. Sumantra Ghoshal, Harvard Business Review, 2/2002 Effective time management is all about doing the right things well. Ask yourself - Do you manage time or does time manage you? For many of us, it seems as if we are bouncing from one crisis to another and get stressed. How can we get ahead when we can't even keep up? There are some things that each of us can do to help ourselves manage time more effectively. It is not possible to make the workday longer, but this seminar will show you how to organize and prioritise your work to be most productive in the workplace. Through good management of priorities, you can channel your time more effectively, recapture lost energy, and feel a wonderful sense of accomplishment on a daily basis.   Course Objectives:   Manage daily work to achieve your KPI Set priorities, stay focused and yet remain flexible Stop procrastination, prevent delay, add hours to your workday Reduce daily stress and anxiety in fun-filled ways Improve communication and relationship to achieve positive results   Course Outline:   Get Organised and Stay Organised for Better Time Management Busy doesn't mean productivity - where did your time go? Effectiveness versus Efficiency, The 80/20 Rule, PPPP Formula Common workplace problems that prevent you from achieving results Office workflow skills - analyzing, planning, organizing, prioritizing Strategies for scheduling tasks - what's urgent, what's important? Maintaining daily schedules, establishing deadlines Time-saving tips to prevent procrastination once and for all Establishing an efficient system of managing information Let technology work for you, time management tools Making your desk a time-saving work station Dealing with the demands and interruptions of other people Interpersonal communication in conflict management Making meetings work - effective meeting leadership Manage Stress for Better Temperament Outlook, causes, symptoms and effects of stress Managing yourself assertively under pressure Practical ways to beat stress - relaxation, meditation, nutrition The power of exercise in managing stress and worry creatively Enjoy work-life balance - putting first things first Summary and back-at-work application Develop a Time and Stress Management Action Plan   Testimonials:   "I am a lot more confident, less overwhelmed. better organized and more productive after the course. Thank you Catherine ! - Executive, Land Transport Authority "Both content and presentation were excellent. Realistic, practical, and do-able techniques. This Time & Stress management training will help you to take control of your life. - Manager, Philips Singapore "A class that is both fun and informative" - Secretary, Malayan Natural Liquidfied Petroleum & Gas   Training Methodology:   A highly interactive adult-focused programme with plenty of hands-on experience, real life and work application, case studies, group discussions, question/answer sessions   Who Should Attend:   Managers/Executives across different functions Enterprenuers/ Self Employed Professionals Decision Makers irrespective of levels in companies Training & Development   CBS Master Trainer   Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades. Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant. Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China.

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1 day Strategic Legal Writing for Managers Using Plain English in Legal Writing

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Course Information Date: 20 May 2015 (Wed) Time: 9.00am to 5.00pm Venue: Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Fees: SGD$500 (NETT) S$200 (After PIC Grant) *Enjoy up to 400% tax deduction or 60% cash payout under the Productivity and Innovation Credit (PIC) scheme for Staff Training. Find out more at https://www.iras.gov.sg/ or email picredit@iras.gov.sg Inclusive of teabreaks and lunch Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form To register, please contact Ms Elsie Koh @ 9857 8570/ 62789785 or elsie@360degrees.com.sg Unsubscribe If you no longer wish to receive our email - please click unsubscribe here. Thank you. 1 day Strategic Legal Writing for Managers Using Plain English in Legal Writing Introduction This course is about legally protective writing strategies. Nobody gets it right first time. Writing in a strategic way is as important as oral statements. Strategic legal writing is critical for solving commercial and business disputes and winning legal battles. This program gives a wide range of topics that arise in everyday tasks in a business and commercial setting. The course gives to the non-expert matters relating to drafting contracts and writing letters and memoranda. You do not need to have legal knowledge to attend this course. When in doubt and before you write your final draft in your office, check the dictionary and then the legal dictionary. Some letters are not easily readable. Lay readers cannot understand certain documents. When not to write? It all boils down to "Clarity", using plain simple English in writing letters, office memos or documents. What to avoid when writing documents and letters. How to draft agreements and documents? A sample contract with clause-by-clause analysis will enhance learning. Learn the modern style to write clearly, properly and effectively, in this 1-day course, which will take you through the effective strategies for a better writing of your letters and documents in your office or corporate world. Choosing the right word to write is ever so important, but also watching out for problem words with multiple meanings. Learn what works and what doesn't. Course Topics Strategic Writing Write in a strategic and winning way Write in a practical, tactical and focused manner Rely on standard terms and conditions / boilerplate precedents And not to rely on implied terms but expressly provide for terms Write Plain English to be effective Learn the General Principles of Legal Writing and Drafting Letters, Memoranda and Reports Drafting commercial contracts sentence structure avoid sentence fragments avoid run-on sentences eliminate redundancies avoid incorrect deletions use sentence structure for emphasis watch out for problem words with multiple meanings or special legal meanings, vague words or confusing pairs avoid negatives why prefer the active to the passive voice? how to make passive verbs active? repetition "The" "Attached to" the power of punctuation use of commas close brackets use of Capital letters use of colon, semi-colon use of hypen, dash apostrophes how to write effective letters and formal documents letter writing : aims factual instructional or informative persuasive, influencing and advising form, style and layout conventions heading and numbering tone, politeness and humanity retain composure on paper prompt response voice of assurance without prejudice letters subject to contract internal notes and memo preparing memos, briefs and minutes avoid legalese, archaic language choose the right word use of dictionary and legal dictionary reasoning – writing a case analysis preparing and organizing an office memo Boilerplate Standard Provisions practical clauses definitions and interpretation force majeure clause severance clause entire agreement clause amendment clause waiver clause notices clause confidentiality and disclosures standard warranties, guarantees and indemnities exclusions of liability liquidated damages clause variation clauses Testimonials From Our Delegates "The course content is very good. The knowledgeable trainer gives lots of real live examples to help participants understand better." "Very informative and interesting workshop!" "I have given this workshop 5 out 5 rating. Trainer's performance is impressive and the course is very informative. I learnt how to set KPIs and additional contract law sharing during the Q & A session." "Professor Catherine Tay is very confident and knowledgeable in this subject matter." 360 Degrees Trainer Profile Associate Professor Catherine Tay Swee Kian Assoc Prof. Catherine Tay lectures law at National University of Singapore, NUS Business School in the Department of Strategy and Policy; and medical law and business law at Yong Loo Lin School of Medicine, NUS; as well as dental law and ethics at the Faculty of Dentistry, NUS. A/Prof Tay is an Associate Professorial Fellow, NUS. She is a Barrister-at-Law, of Lincoln's Inn, United Kingdom and an Advocate and Solicitor in Singapore. She was called to the English Bar in 1978 and the Singapore Bar in 1980. She is an Associate Director, Bernard & Rada Law Corp. She is an author of several law books including 'Contract Law'; 'Directors' Duties and Liabilities'; 'Business Law' ; E-Commerce Law; Intellectual Property Laws and 'Medical Negligence'. She has published several legal articles in prestigious international and local law journals. A/Prof Tay studied law at Queen Mary College, University of London and graduated with a Bachelor of Laws (Honours) degree and a Master of Laws degree, in which she specialized in Company, Shipping, Insurance and Marine Insurance laws. She did her pupillage under the Honorable Lady Mary Hogg in London and returned to Singapore in the law firm of Rodyk & Davidson. A/Prof Tay is also a member of the Centralized Institutional Review Board – Ethics sub committee of SingHealth hospitals and polyclinics; and is also a member of the National Healthcare Group Domain Specific Review Board / Research Ethics committee tasked to review the scientific and ethical aspects of research protocols. A/Prof Tay is an examiner on law and medical law subjects for a number of professional bodies and universities in Singapore and overseas. She was an external examiner in medical law at the Law Faculty of the University of Hong Kong. She conducts in-house training seminars and workshops for hospitals, banks, statutory boards, hotels, commercial firms and companies, clubs and associations. She is also a legal consultant appearing on many television segments. A/Prof Tay was a committee member of the editorial board of the Singapore Accountant Journal, Journal of the Institute of Certified Public Accountants of Singapore and the (United Kingdom) The Company Lawyer. She was on the Board of Overseas Editors for the (United Kingdom) Journal of Financial Crime, an official publication of the Cambridge International Symposium on Economic Crime. She has presented conference papers at many conferences and seminars on Business Law, Medical Law, and Company and insolvency Laws overseas and in Singapore. A/Prof Tay has published numerous articles in international peer reviewed journals such as BIOETHICS, the Hong Kong Journal of Emergency Medicine; the (United Kingdom) Journal of Business Law, (United Kingdom) Business Law Review; the (United Kingdom) Company Lawyer and the (United Kingdom) Insolvency Law & Practice, (United Kingdom) Tolley's professional negligence, (United Kingdom) Tottel's Professional Negligence, the Singapore Dental Journal; the Malayan Law Journal; the Securities Industry Review and The Singapore Law Gazette. She received the 2008 Sinagapore Medical Journal Recognition Award for reviewing with Distinction for consistently submitting timely, detailed and scholarly reviews. A/Prof Tay cohosted a weekly talk show "In the Eyes of the Law" on NTUC RadioHeart and was a consultant to MediaCorp television series on consumer laws "What's Your Case" on TV Channel 5. In House Customized Training We deliver customized designed courses that are tailored to your organizational needs. Our professional trainers are domain experts with extensive international experience. Do contact us today @ 6278 9785/ training@360degrees.com.sg for no-obligation training needs assessment, we will work in partnership with you to identify needs, develop training and find instructors that best fit your business environment.

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1 day The Leader in You, is built on EQ - Focusing your energies to ensure you are a highly effective, emotionally intelligent leader adv

Wednesday, May 20th, 2015 Having trouble viewing this email? click here         Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Workshop Objectives Workshop Outline Training Methodology Who Should Attend This Workshop? Testimonials Your Workshop Facilitator Course Information Date:   20 May 2015 (Wed) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$500 (NETT) | S$200 (After PIC Cash) Inclusive of teabreaks and lunch Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you         1 day The Leader in You, is built on EQ - Focusing your energies to ensure you are a highly effective, emotionally intelligent leader Introduction   Talk to people in the workforce today, and many harbour visions of being a "Leader". You may already do too. However, if you were promoted to that dream leadership position tomorrow, would you hold a clear "Vision" for the leadership runway ahead of you, and know what to do? Assuming that you did, it's likely the focus of your attentions would be mostly external; on the roles, responsibilities and resources required. Typically this means you'd primarily think about the task, the team, or the timeframe, right? A more modern approach, views leadership like a continuous conversation through which options surface. Once there is clarity, choices are communicated, and then actioned. What then, would be the roles you could play in a leadership "conversation"? What would you need to do to play the roles well? And, how would you demonstrate to others that you were indeed making positive contributions? This Workshop therefore takes an emotionally intelligent and personalised approach to leadership. Our focus emphasises core things you'll need to know about yourself, as well as important areas relating to your interaction with others. This is reinforced with a strong belief that an effective leader requires choices. It suggests that by doing the right things well, in the right situations, the leader ensures that a range of productive options will arise, and choices made.   Workshop Objectives   Our intentions are to focus your energies, to ensure that you can become a highly effective, emotionally intelligent leader You'll embrace what we call personal or inner leadership. It's about having leadership "conversations" with yourself; you are the critical resource that you need to lead first. Emotional intelligence or EQ sits well at the heart of this soft skills Workshop, as once you are able to lead yourself, then will you be more capable of leading others.         Workshop Outlines   Differentiating between leaders, leadership & leading Examining qualities that contribute to effective leadership Explaining EQ, and its significance in personal leadership Balancing between present performance, and future vision Communicating clearly to influence the future actions of others Providing positive feedback to reinforce behaviours that you desire Using redirection to recover situations and get things back on-track Considering leader actions as a powerful role model for others Exploring reflection as a core component in personal growth   Facilitation Approach for Learning   This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.   Who Should Attend This Workshop?   This one-day Workshop is designed for people who are individual contributors stepping up to a leader position, or, junior leaders, recent managers or supervisors, who want to be a more effective leader.   Testimonials   It allows me to identify my own leadership skills I can apply training I received in real life workplace It helps me to be a better leader, and also better person A good reminder of the qualities that a leader must possess It helps me be a better leader, and manage staff issues better Activities are able to get us to identify real life issues we face, but may not be aware of when we come across I feel I was introduced to lots of things that I've not thought of, e.g., providing positive feedback when mistakes are made It makes us reflect on past experiences and improve on leadership skills, especially in giving feedbackv Patrick was able to make us realise that there are issues within us that we need to realise ourselves, to be able to manage better when we go back to the office He makes us think in different ways than what we are used, and the focus on the thoughts & emotions provided good insight   Your Workshop Facilitator: Mr. Patrick O'Brien, CMgr     With a constant appetite for change, Patrick came to realise one very important thing: it's the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations. First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says "on the tin". Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable. His life's journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet. His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a "Master Practitioner" of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you'll always feel his curiously cheerful sense of enjoyment; it shines through. Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of "Chartered Managers" in Asia. With a warm Irish wit, a love of the "craic" and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.

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