The Essential Counsellor - Supporting Staff through Difficulties - 1 day (adv)

Friday, January 16th 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here This Issue Introduction Workshop Objectives For Whom Testimonials About the Trainer Course Information   Date:   16th Jan 2015 (Fri) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$500 (NETT) | S$200(After PIC Cash)   * Inclusive of teabreaks and lunch To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you     The Essential Counsellor - Supporting Staff through Difficulties( 1 day workshop )   Introduction   Sometimes a deterioration in the performance of a staff goes beyond just them not knowing what or how to do their jobs. They could be experiencing difficulties of a more personal nature that might be affecting their motivation and attitude. These underlying issues can be addressed through the counseling process. Staff feel supported and comforted when they know that there is someone, either their leaders or those who take on the counseling role, who is willing to listen to them and understand their problems and challenges. In addition to the important feeling of being supported and understood, staff are left feeling empowered through the counseling process. They begin to realize that there are aspects of the situation that they are in that they can influence and therefore help themselves. This Essential Counseling Skills workshop is design to help managers, supervisors and team leaders, or those who take on the counseling role, to give this support without taking away the responsibility of the staff for their own performance and at the same time look after the emotional health of their team or those under their care.   Workshop Objectives   Participants will be able to : Understand the intent and characteristics of counseling  Understand the characteristic required of the counselor  Understand the 5 phases of the counseling process and the objectives  of each phase.  Understand the 5 factors required in motivation and how these fit  into the counseling process  Develop the Essential Counseling skills of: Developing Rapport Problem Identification Engaging Intrinsic motivation Generating Personalized Solutions 'Practicalizing' the solution implementation  Apply the Essential Counseling Skills through case study discussions and role plays As a result of applying the skills learnt in this workshop, participants will gain the added benefit of : being seen as someone who can be turned to, depended upon and trusted with sensitive issues. being able to improve the emotional health of others improving the overall work climate developing a deeper understanding and empathy for others developing a deeper understand and empathy for themselves   For Whom   For managers, supervisors, team leaders, and those who need to take on the counseling function.   Testimonials   From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn't come from me. I realized my role of counseling people. Thank you for the valuable sharing. - ICA The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged. - SPF The course is very informative and was very well delivered by the trainer.. - SPF   About the Trainer     Rodney Woulfe is a Performance Coach and Counsellor who brings over ten years of experience in the designing and facilitation of programs in Personal development. Rodney conducts workshops on Leadership Development, Counseling and Coaching skills in the areas of Performance Enhancement, Preventing Job Burn Out, Dealing with Traumatic events. For all levels of staff Rodney conducts workshops on Developing Emotional Intelligence, Self Motivation, Stress Management and Life Balance. Besides conducting workshops, Rodney provides personal one - to - one counseling for employees on performance enhancement, depression and burnout, post - traumatic stress disorder and relationship issues. He also provides Personal Coaching to Managers and Leaders to help them identify more effective strategies for counseling, coaching and leading their staff. Some of Rodney's clients have included Nokia ( Asia Pacific ) , National University of Singapore, Singapore Immigration, Singapore Prisons, Singapore Police Force, Singapore Civil Defense Force, GIC Real Estate, Cargill, Great Eastern Life Assurance, CISCO Systems , BRAC Bank ( Bangladesh ), The GreenAsia Group, Jones Lang, Roper ( South East Asia), Goodrich Aeroframes, Mendaki, Imaginings, Asian Women's Welfare Association Centre for Caregivers, Social Service Training Institute, Rodney has an MBA ( in Training and Development ), and a Masters degree in Counselling. He is certified in the practice of Reality Therapy, Emotional Intelligence Development, Behavioural Consulting and in the use of the DISC and Enneagram profiling systems. He is also an Advanced EFT practitioner in energy psychology.

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