Hear to Listen, Listen to be Heard - Transform your ability to listen using your ears, eyes, and emotions to better understand the stories that others share (adv) - 1 day

Wednesday, January 28th, 2015 Having trouble viewing this email? click here         Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Workshop Objectives Workshop Outline Training Methodology Who Should Attend This Workshop? Testimonials Your Workshop Facilitator Course Information Date:   28 Jan 2015 (Wed) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$500 (NETT) | S$200 (After PIC Cash) Inclusive of teabreaks and lunch Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you         1 day Hear to Listen, Listen to be Heard - Transform your ability to listen using your ears, eyes and emotions, to better understand the stories that others share Introduction   Don't you just love it when people listen to you? I mean "listen", really listen, hanging on your every breath, stretching each and every one of their fibrous sinews to understand, truly understand not only the words that you say, but also the meaning you want to convey. It feels great, doesn't it? However, how often do you get that feeling? For most of us, the moon needs to be a certain shade of "blue" for that to happen, right? Unsurprisingly, one of the reasons that people don't listen well to you, is that you probably don't, well, listen to them! Resolving this dilemma, requires you to improve your ability to listen. In doing so, you know this will lead to you being listened to more. Ultimately, this will afford you greater influence, something I know we'd all like a little more of. This Workshop therefore takes an emotionally intelligent approach to listening. Our focus taps into psychology, and revolves around perceptions, both yours and theirs. At the heart of being "heard", there is always a respectful listener, one who continually demonstrates the power of being "present". We'll thus delve deeper, extending into the need to model for others, what good listening means.   Workshop Objectives   Our intentions are to transform your ability to listen fully to other speakers, draw meaning from their message, whilst strengthening your ability to speak, and be listened to. You'll use the skills to start becoming fully "present" in the company of others. You'll find that as you sit up and take notice of them, they likewise start to take notice of you. Emotional intelligence or EQ sits well at the heart of this soft skills Workshop, as you raise your awareness of things that you need to do, to make listening better, for others.       Workshop Outlines   Reframing listening as a sensory experience Factoring in the senses, and the role of awareness Listening attentively, with use of non-verbal behaviours Listening not just for the logic, but for the emotion & meaning Making small changes to how you speak to support their listening Purposefully embracing EQ to reflect the needs of your audience Enhancing engagement by incorporating story telling elements Naturally integrating the dual actions of listening & speaking   Facilitation Approach for Learning   This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.   Who Should Attend This Workshop?   This one-day Workshop is designed for people at all levels who notice that others don't listen to them, feel a need to be more "present" in their conversations, or harbour a desire to be heard more by others.   Testimonials   Practical content, very interactive & interesting Simple concepts that can make a difference fast Learning about silence is effective when it is well timed Had a great day of fun while learning - the way it should be We learnt that we have ability to change & improve soft skills in communication I'm equipped with better social communication skills, and more powerful A great program, which helps to improve our human relationships Workshop has taught me relevant skills valuable to my job I feel more confident connecting with people now I'm excited to practice what I have learnt   Your Workshop Facilitator: Mr. Patrick O'Brien, CMgr     With a constant appetite for change, Patrick came to realise one very important thing: it's the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations. First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says "on the tin". Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable. His life's journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet. His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a "Master Practitioner" of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you'll always feel his curiously cheerful sense of enjoyment; it shines through. Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of "Chartered Managers" in Asia. With a warm Irish wit, a love of the "craic" and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.

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