Saturday 2 August 2014

Peer Coaching and Consulting Skills - Building a Culture of Peer Collaboration (adv) - 1 day

 
 
  CBS Centre for Behavioral Science. Professional Training for the Real World Wednesday, September 10th 2014

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Course Information
 
Date:   10th Sep 2014 (Wed)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$350 (NETT) |
S$140 (After PIC Cash)
 
* Inclusive of teabreaks and lunch

To register, please contact Jaslyn
@ 9767 9686 / 6278 9785 or
jaslyn@cbsgroup.com.sg

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
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1 DAY PEER COACHING AND CONSULTING SKILLS – BUILDING A CULTURE OF PEER COLLABORATION
 
PROGRAM BACKGROUND:
 
This program provides an introduction to Peer skills that support collaboration, sharing, taking new perspectives and shared problem solution generation. Marshalling the power of peers provides colleagues with a strong support system and helps develop new attitudes towards one another at work.

Leveraging Peers experience, insights and perspectives using Peer Consulting is like having your McKinsey Consulting Team working just for you. This process can liberate new information and create significantly better results to cases brought into the process.

Peer review through Peer Coaching will bring the coachee to gather feedback on their current plans and lead to new insights that stimulate further development and renew their motivation to pursue their objectives. Peer coaching is like having a support team on hand comprising experienced peers that are there to help challenge and reinforce participants thinking. The results are often confirmation of what is working well and plans for further actions that will make a difference.

The benefits of this program include development of a complimentary but discrete set of skills that recognise and leverage peers as a resource at work. Structuring the interactions for peers enables different types of situations to be addressed with efficiency and effectiveness creating the opportunity for learning, insight and fresh actions that will make a difference. This course includes development of EQ skills as participants learn to relate to their feelings as an important source of insight and share these perspectives with one another. Second, learning Powerful Questioning techniques promotes self-directed learning for participants and their peers.
 

 
EXPECTED OUTCOMES:
 
As a result of this program, the following outcomes are expected:
Participants will:
  • Acquire Foundation Skills:
    • Solution-focused Model and Techniques
    • Powerful Questioning Techniques
    • Understand the differences between Coaching and Consulting
  • Develop Specific Skills:
    • Understand the model and approach to Peer Coaching skills
    • Work on cases together in Peer Coaching
    • Practice applying Peer Coaching skills
    • Understand the model and approach to Peer Consulting skills
    • Work on cases together in Peer Consulting
    • Practice applying Peer Consulting skills
  • Develop Objectives for applying these new skills back at work
 
PROGRAM OUTLINE:
 
Preparing for Coaching and Consulting
  • Adopting a Solution Focused mindset
  • Build their questioning techniques
  • Develop their perspective and interpersonal skills relevant to coaching dynamics
  • Situations and issues that best suit Coaching and Counselling

Delivering Peer Coaching with others
  • Learn the process
  • Learn to use Solution Focused Techniques when coaching
  • Engage in Coaching Practice using GROW model, Action Learning, and SMART goals
  • Learn how to handle resistance
  • Practice structuring coaching to achieve results

Delivering Peer Consulting with others
  • Learn the process
  • Learn to use Solution Focused Techniques when coaching
  • Engage in Counselling Practice using Bayer Peer Counselling Model
  • Learn how to identify and express Process-level emotional perspectives by using empathy
  • Learn how to use brainstorming and self-discipline to enable all the ideas to be brought forward
  • Practice structuring counselling to achieve results
 
TESTIMONIALS:
 
  • "Trainer best in class"
  • "Really good safe confidential environment at right level of management. Excellent to be cross divisional"
  • "Enjoyed John's style, knowledge & humour"
  • "John provided great insights & suggestions around the issues we face & how to deal with them"
  • "Very 'hands on' method which enabled opportunities to reflect / consider own style of leadership."
  • "Excellent facilitator"
  • "It is a great workshop."
  • "The tools to provide open communication and Structure to achieve objectives."
  • "Obviously, it will improve my coaching skills"
  • "Situation leadership to beyond."
  • 'Role play' creates impact on realization in your mind during the process of coaching."
  • "Very useful knowledge and importantly it is applicable in real situations."
 
PROGRAM CONVENOR:
 
John Read commenced his career in manufacturing industry spending seven years in a variety of corporate advisory roles assisting line and plant personnel to develop their operational efficiency and effectiveness. He has worked across Australia with Australian Consolidated Industries, consulting to glass bottle and fibreglass manufacturers, plastics and building products manufacturers in Australia and South East Asia.

John moved to Singapore in 1996 after working across Australia. He has designed and conducted management development programs for executives in banking and finance, manufacturing, technology, mining and petrochemical industries in private and public sectors throughout Australia, Singapore and South East Asia over the past thirty years.

During 2001-2005, John was on the coaching panel for Standard Chartered and ABN Amro Bank. He has coached managers, senior executives and managing Directors of Aviva Insurance Asia, Michelin Australia, Yellow Pages, Caterpillar Asia, Guardian Pharmacy Singapore; International Tobacco, Credit Suisse First Boston, Honeywell Automation and Heinz Singapore.

John was retained by the HR Director for Equant Network Services as Project Director and Senior Consultant Leadership Support and Change Management. Designed, and managed the change support project to prepare them for take-over by France Telecom. Crafted staff communications, set up management and staff networks to provide team and individual communication channels. Set up and managed regional coaching program to support country heads with transfer of change management skills. John personally coached the Head of Division and his five senior managers through the change process. John was retained by the Regional Managing Director of Haarman and Reimer to deliver change communications coaching for him and his leadership team in their merger with Dragaco.

John has lead senior level leadership development programs using 360 and OPQ Assessment tools for Managing Directors and senior executive managers. He has worked as Coach and Project Director to develop and implement effective development plans that result in significant changes to behaviours and generate significant business results.

John has presented programs for the Civil Service College Singapore involving analysis and feedback of the LIFO™ Personal Change instrument for senior PMET staff. Participants were drawn from across the Singapore Public Service.

John has lectured locally at Nanyang Polytechnic in the Business School for two years and for private colleges. John is an innovative developer of management learning incorporating academics, professional support such as acting talent and 'expert' practitioners in his program designs. He has cooperated with unions and their representatives to ensure their members interests were addressed well in his program designs and delivery.

John is known for his:
  • Wide grasp of human resource and operations management, leadership and management development.
  • Presentations for international conferences on innovation, leadership, coaching, career development, team work and performance management.
  • Publications in University peer review journal on self-directed learning, numerous articles in national newspapers, HR journals and websites across Asia.
John builds consistent long-term relationships with clients and manages executive coaching and consulting services to create success for his clients. John has strong Asia regional connections and is recognised as a senior consultant for performance development for individuals, teams and their organisations by the regional Human Resources and Executive Coaching communities. Qualifications

John holds a double-degree in psychology and applied mathematics from Melbourne University in Australia, a Post-Graduate Diploma in Risk Management from Monash University and an MSc. Asia Pacific Human Resource Management from the National University of Singapore.

John is currently completing his PhD in Authentic Leadership Psychology with Monash University Australia.
John is an Internationally Certified Job and Career Transition Coach, Certified Executive Coach and Certified Trainer.
 
 
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