Apply EQ at the Workplace - 1 Day Workshop on EQ and Communication Skills for Workplace Success (Powered with Emergenetics®)

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Course Information Date: 25 June 2014 (Wed) Time: 9.00am to 5.00pm Venue: Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Fees: S$500 (NETT) (S$200 after PIC grant)* *Enjoy up to 400% tax deduction or 60% cash payout under the Productivity and Innovation Credit (PIC) scheme for Staff Training. Find out more at https://www.iras.gov.sg/ or email picredit@iras.gov.sg Inclusive of teabreaks and lunch Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form To register, please contact Ms Elsie Koh @ 9857 8570/ 62789785 or elsie@360degrees.com.sg Unsubscribe If you no longer wish to receive our email - please click unsubscribe here. Thank you. 1 Day Workshop on EQ and Communication Skills for Workplace Success (Powered with Emergenetics®) Key Benefits This 1 Day workshop equips Managers, Supervisors, Team Leaders, Frontline and Support Staff with the mindset, knowledge and skills on EQ and Communication Skills to apply at the Workplace. Upon completion of the workshop, learners will be able to: Understand EQ Better Know Negative & Positive Emotions and how to manage them Be Aware of the Relationship between Emotional and Physical Health Apply EQ at the Workplace Have a Better Understanding of Self & Team through Emergenetics® – A USA Brain-based Psychometric Profiling Tool on Thinking & Behavior Apply Emergenetics® to manage Colleagues Better Communicate More Effectively across Generations with Positive Emotions Work Collaboratively with Colleagues for Best Team Results Communicate to defuse Tension and Heated Moments Communicate to resolve Conflicts and Difficult Situations Who Should Attend: Managers, Supervisors, Team Leaders, Frontline and Support Staff Workshop Outline Understanding Emotional Intelligence (EQ) IQ and EQ – What exactly are they? Why is EQ important for Individuals and Teams? The 5 Competencies of EQ – Social + Personal Competencies Intuition & Empathy Social Skills Self Awareness Self Regulation Self Expectations & Motivation Measuring Your EQ at Work – Individual Assessments Applying EQ Effectively for Greater Work Success Recognizing and Managing Negative Emotions Sadness Worry Fear Anger Madness Spreading Positive Emotions at the Workplace Love Joy & Happiness Hope Gratitude Amusement Emotional Health and Physical Health – Wisdom from Doctors & Patients Improving one's EQ at the Workplace Replace Negative Emotions with Positive Ones Stay Calm under Pressure Enhance One's Ability to read Facial Expressions and Body Language Applying the Emergenetics® Model for Better Team Communication Introducing the Emergenetics® Model Thinking Attributes Blue Preference = Analytical Thinking Green Preference = Structural Thinking Red Preference = Social Thinking Yellow Preference = Conceptual Thinking Behavioral Attributes Expressiveness (Quiet <– – – – – – – – –>Gregarious) Assertiveness (Peacekeeper <– – – – – – – – –>Telling) Flexibility (Defined Situations <– – – – – – – ––>Options) Analyzing Emergenetics® Profiles Applying Emergenetics® for Personal Growth & Team Development Applying Emergenetics® for Better Team Communication Communication Skills for Relationship Building & Difficult Situations Breaking Walls and Building Bridges Building Rapport and Relationship Being Interested to know colleagues personally Making Time for Small Talk Finding Commonalities and building Chemistry Communicating and Working across Generations of Staff Positively Baby Boomers GEN X GEN Y Communicating to defuse Tension and Heated Moments Communicating to resolve Conflicts and Difficult Situations EQ Upgrading – My Personal Action Plan Applying what I have learnt over 21 days to become a Top EQ Professional Training Methodology The Workshop is packed with highly interactive, fun and enriching activities. It comprises: Short Lectures, Discussions & Presentations Case Studies Q & A Sessions Story Telling & Sharing Sessions Role Plays, Games & Energizers Brief Profile of Ken Wong Ken Wong is the 4G Leadership & Service Coach of ProActive Training & Education, a Regional Training & Management Consultancy, based in Singapore. He was the Only Certified Emergenetics® Associate cum Facilitator named as one of the 10 Influential Professional Speakers in Singapore right now by Singapore Business Review on 04 Apr 2013. He is highly sought after as he is multi-lingual & delivers events in English, Mandarin & Cantonese in China, Hong Kong, Malaysia, Thailand and Indonesia He blends International Profiling tools like AEM-Cube® (Change Leadership) and Emergenetics® (Thinking & Behavioural Preferences) into his Leadership and Service workshops and seminars with the Asian perspectives. Adopting his unique approach in training and speaking for MNCs, SMEs and Government agencies, Ken has impacted thousands of his learners – Middle Managers, Supervisors, Baby Boomers, GEN X & Y and even inmates – and greatly enhanced their personal effectiveness and team performance. Ken's vast experience and expertise is recognized and asserted as a Contributing Author to "88 Essential Secrets for Achieving Greater Success at Work" and being one of the 49 professional members in Asia Professional Speakers – Singapore (APSS). He has been in the media for over 25 times for the past 12 months. Ken is the Author of his upcoming book "The Enlightened ProActive Manager: Getting the Best out of Yourself and Your Team" and the Elected Secretary of APSS, 2012–2013. He is a Key Member on the SCOOPTM Committee, Emergenetics® Asia Office, a member of Global Speakers Federation (GSF) and a former member of Storytelling Association (Singapore). Ken holds an MSc in Training and Performance Management from the University of Leicester, UK and a Bachelor of Business Administration (Passed with Merit) from the National University of Singapore (NUS). He is a Certified AEM-Cube® and Certified Emergenetics® Associate. In House Customized Training We deliver customized designed courses that are tailored to your organizational needs. Our professional trainers are domain experts with extensive international experience. Do contact us today @ 6278 9785/ training@360degrees.com.sg for no-obligation training needs assessment, we will work in partnership with you to identify needs, develop training and find instructors that best fit your business environment.

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