Thursday 27 November 2014

Together to Win, Together to Communicate - Powerful Teamwork - Team Communication (adv) - 2 day

 
 
  CBS Centre for Behavioral Science. Professional Training for the Real World 19 & 20 January, 2015

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This Issue

Course Information
 
Date:   19 & 20 Jan 2015
(Mon & Tue)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$850 (NETT) |
S$340 (After PIC Cash)
 
* Inclusive of teabreaks and lunch

To register, please contact Jaslyn
@ 9767 9686 / 6278 9785 or
jaslyn@cbsgroup.com.sg

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
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Together to Win, Together to Communicate - Powerful Teamwork in 4Dimensions™ (2 day)
 
Introduction
 
Business often asks employees to complete projects that require they work as a team. Working together has many benefits, including the possibility to create new friendships, a sense of group accomplishment and distribution of responsibilities. Conversely, teamwork may cause tension and anxiety among employees because of poor communication.

In a team we somehow are all accountable when we win and when we lose. Effective communication can eliminate much of the stress and negative feelings sometimes associated with working closely as a team. It can help us to overcome cultural differences and correct behaviours acquired in the past to become more powerful and successful in the present. Not only in a team but first individually. Remember: Teams are made of ... Individuals!

Team communication skills are critical for ensuring the success of the team effort, making a process improvement or planning the yearly company event. Strong team communication skills can help build relationships, ensure the sharing of new ideas and best practices and benefit team members and company achievements.

Business owners and leaders should encourage their employees to communicate with one another clearly when working together. They must have an awareness of the signs of poor communication among employees: missed projects deadlines and slow progress towards problem solving, no clear team direction or focus, team dissension and arguing among team members may indicate communication issues. Taking steps to train employees to communicate as a team can change the working environment in a positive way, increasing productivity, revenue and well-being throughout the organization.
 
Course Objectives
 
  • Understanding of the meaning of team and leadership in their deepest aspects
  • Gaining knowledge of human nature and the role it plays in teamwork
  • Acquiring awareness of the major differences between self-leadership and team leadership
  • Enhancing team communication skills in each aspect: emotional, intellectual, physical and relational
  • Learning practical tools that can enhance assertiveness and a clear exchange of information
  • Understanding the relevant role of a balanced use of IQ and EQ in teamwork and communication among team members
  • Incorporating the knowledge of real accountability in team communication and the impact of the cultural factor
  • Understanding how different types of temperaments and their integration contribute to give life to a successful team
  • Learning techniques to honestly and genuinely face conflicts within a team
  • Acquiring useful listening skills and understanding of the listening process in a team
 
Course Outline
 
  • Introducing the 4 dimensions of communication
  • How do we build a team
  • Has "Self-leadership" the same meaning as "Leadership"?
  • How self-leadership has anything to do with communication and the success of the team
  • Where does self-leadership start and where does it end?
  • Who is the leader? Who is the follower?
  • The role of IQ and EQ in communication and teamwork
  • The power of words in a team
  • What is a role model and can I become one when I work in team?
  • Conflict in teams: how do I deal with it in honesty and true accountability
  • Different roles we can play in teamwork and how to blend all of them for the success of the team
  • Understanding the 'roots' of our behaviours ad conditioning
  • Belief system and cultural impact: how they can enhance confidence or deplete energy of team members
  • Assertiveness: its role in teamwork and tips to develop it in team communication
  • What is real listening? Techniques to enhance our focus, and therefore listening ability, when working in teams
 
Who Should Attend
 
Managers, team leaders seeking to lead their team to high performance
 
Testimonials
 
The course gave very practical tools and the trainer explained the concepts very clearly and applicable to work.

- Singapore Prison Services

This is a very good course and useful in my work. I will recommend this course to my colleagues

- Keppel Shipyard

Instructor is full of energy, very interactive and engaging

- Carpe Diem MI Schoolhouse
 
About the Trainer
 
Elisabetta Franzoso
 
Elisabetta Franzoso is the creator of InsideOutYou™ personal development that empowers individuals to unleash their creative and emotional potential and achieve life-enhancing total well-being.

Developing and transforming from the inside out in the 4 dimensions of human communication - Physical, Intellectual, Emotional and Relational - bring effective, long-lasting results. Elisabetta's Communication in 4Dimensions™ program series motivates participants to boost communication abilities and increase personal effectiveness in both work and relationships.

Her first book, Stella's Mum Gets Her Groove Back - A True Story (Homes4Hope Publications, 2008) inspires readers with a frank account of her personal struggles, and triumph over abuse, denial and emotional addiction. Her own successful transformation is testimony to her advocacy of the individual taking charge of one's life and building change from the inside out.

Using her professional training and lessons learnt from her life experiences, Elisabetta is now dedicated to supporting people around the world achieve Personal Freedom through Love and Self Responsibility. Get Into Your Groove!, her recently completed new book, is the foundation on which she builds up the content for her public talks.

Elisabetta has been living in Asia since 1993, and through her multicultural experiences in Asia and Europe has developed a unique way of presenting sensitive topics in a high-energy, thought-provoking nonjudgmental approach. Her interactive style and immediately applicable "how to's" have seen clients invite her back repeatedly. She is a recognised professional speaker by Asia Professional Speakers Singapore (APSS) which has published her essay Communication in 4 Dimensions in its compilation 88 Essential Secrets for Achieving Greater Success at Work (Marshall Cavendish, 2012).

She has a background in Education, Psychology, EQ Management, NLP, Fitness and Body Awareness Methods. She has worked in such diverse fields as fashion, tourism and marketing before realizing her passion in personal development.

Currently, Elisabetta divides her time mainly between Singapore and Italy, her birth-place.
 
 
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