|  An engaging two-day program where participants develop Emotional Intelligence (EQ) to increase their effectiveness at the "people side" of leadership. The course features a unique approach to learning that has been effective for hundreds of professionals from six continents. The methodology comes from a curriculum called Self-Science, identified in Daniel Goleman's 1995 best-selling book, Emotional Intelligence, as one of two models for teaching EQ. This approach is research-based, time-tested, and proven effective.
Both managers and leaders are critical to the success of organizations. In an era of rapid change and complexity, organizations are finding they need more leaders who can engage staff to take responsibility for creating results for themselves, their teams and the organization. Most managers have a high level of expertise on the technical side of their work, but few have substantial training in the human side of the job. Emotional intelligence provides powerful insights and tools essential for transforming managers into leaders. Emotional Intelligence (or EQ) is the capacity to effectively use emotions, and it's a key differentiating factor of successful leaders. Why? Because relationships are at the heart of workplace performance, and EQ skills are what makes effective relationships thrive. Few training programs or workshops have the potential to make a significant difference in how participants perform on the job. This training program can. Studies vary, but all indicate that emotional competence accounts from 70 to 80% of the difference in leadership success. Maybe that's why thought leaders like Jack Welch (past CEO of GE) and Warren Bennis (leadership authority and author) and hundreds of others all agree: "No doubt emotional intelligence is more rare than book smarts, but in my experience it is actually more important in making a leader." Jack Welch "In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can." Warren Bennis
Author of 'Becoming A Leader' Managers/Leaders and anyone leading a group of people / teams. Experienced managers as well as new managers will find this program valuable. - EQ Leadership: Introduction to the EQ competencies that great leaders possess.
- Know Yourself: Increase self awareness and your ability to decode the hidden language of emotions.
- Choose Yourself: Increased ability to assess your options, follow your intentions to walk the talk.
- Give Yourself: Build loyalty through empathy and engage the power of intrinsic motivation.
- Into Practice: Develop a Professional and Personal Development Plan for applying EQ on the job.
- To provide an understanding of why EQ matters greatly in leadership.
- Participants will learn how to understand the messages behind their emotions and how to make decisions when in tune with them.
- Participants will understand how to read emotional cues in themselves/their charges and how to respond accordingly.
- Participants will learn how the greatest leaders think when faced with conflict and tough decisions.
- Participants will understand how their leadership values, attitudes and behaviour impact on their own motivation to lead.
- Participants will understand the importance of engaging leadership, how to influence and evoke feelings of enthusiasm in their staff.
- Participants will be able to use practical tips and techniques that would enable them to have better control of their impulses and exercise self-control.
- Participants will practice empathic listening and communication and how it impacts when dealing with staff.
- Participants will learn the difference between positive reinforcement and negative reinforcement and how this affects staff performance.
- Participants will understand the value of optimism, how to practice it and make it a feature of their leadership.
- Two intensive days of training with leading experts in emotional intelligence development. The training will provide both an intellectual and a gut-level understanding of emotional intelligence while delivering practical tools that allow you to develop and apply EQ on the job.
- A workbook with resources and tips for learning more about how to improve your emotional competencies as a leader.
- Become more aware of your own emotional intelligence with the EQ Competence Framework.
- Better understand why emotional intelligence improves leadership effectiveness.
- Know the meaning of emotional intelligence and a model for using the concept in their work and life.
- Increase self-awareness by learning about emotions and patterns.
"I've found your workshop very engaging and practical. I enjoyed your energizing games and the various group discussions that could enable participants to share experiences and views. I've also picked up more skills and techniques to control my emotions better and be more patient in listening." Christina Kuek
Head of Human Resources, LGT Bank (SG) Ltd "The time spent with you is definitely value for money! I have learnt to be a much better leader after doing my EQ and other Personality profile, especially coping with stress and learning how to further leverage on my strength. With that I am confident that I can excel very well in any organisation. Great training and great guidance! Thanks!" Ailene Lee
Vice President of Sales
Sales & Marketing Division, Singapore Post Limited "I attended the course Leading with Social & Emotional Intelligence conducted by Granville D'Souza. To simply sum it up, EXCELLENT! Granville is a very friendly, knowledgeable and engaging speaker that is full of energy and enthusiasm. I learn a lot about how the mind and the heart works, the emotional part of us, conquering fears and frustration. It is really cool! Gran parted his experience and training to us and with some practice, it has help me look at issues, cases, situations from a very different angle, thus enabling conflicts to be resolved much easier and more amicable. The course is a real eye opener, sort of thinking outside the box; compared to many other courses I have attended that tries to teach the typical method of resolving issues, this course is far superior to others and I would be keen for students to know this. The techniques to improve approachability, team building and positive reinforcements are excellent and I have recommended my leads to take advantage of this highly valued learning experience." Peter Leow
Head - PMO, ITIL Compliance and Security
Regional Managed Services
Fujitsu Asia Pte Ltd » More Testimonials  A partner in enabling action for positive change through Emotional Intelligence.
Granville is the Principal Consultant of EQ Asia Pte Ltd and Peak Performers, a consulting and training practice specialising in organisational behaviour and performance. The group designs and facilitates corporate and adult workshops that focus on enhancing performance at all levels, dealing with change, forging powerful partnerships in organisations and building individual resilience and team resilience. In addition, he does developmental coaching that deals with deeper emotional issues caused from past programming. These include trauma, loss of motivation, anger and mild depression, phobias and acute fear. His initiatives are frequently used to boost performance of staff at all levels and for teams to approach obstacles objectively with a view to enhancing performance. His programs have benefited a range of clients from MNCs, government agencies, local and regional corporations. This includes AMEX, Carl Zeiss, DHL, Tan Tock Seng Hospital, Parkway Medical Group, Gleneagles Hospital, Chartered Semiconductors, ASM Technologies, AIA KL, DBS Bank, Great Eastern, HSBC, Hilton and Conrad Hotels, KLM, Minolta, Hewlett Packard, IBM, Lucent Technologies, Morgan Stanley, Nokia Singapore & Japan, NUS, Ngee Ann Polytechnic, NOKIA, Oracle, OCBC, Perkin Elmer, RHB Bank, Seagate, Singtel, Singpost, Singapore Turf Club, Starhub, SIA, SPH, Shell, Wynn Casino, among others He has authored numerous articles for a variety of HR magazines, is the co-creator of the EQ Coach cards, written 2 books entitled EQ From the Inside Out and Unshakeable Spirit and will also be releasing his latest book on leadership entitled EQ: The Secret of Inspiring Leaders. Granville has a Bachelor of Arts, an MBA and a Doctorate in Business Administration with the University Of South Australia where he researched on Emotional Intelligence. Date: 2 & 3 July 2015.
Venue: Parkroyal on Kitchener Road, Singapore.
Investment:
Regular Fee: SGD1280 (after 5 June 2015).
Early Bird Special: SGD980 (until 5 June 2015).
Group Discount for 2 or more participants:
SGD880 per person (until 5 June 2015).
SGD1180 per person (after 5 June 2015).
Workshop Bonus 1: Detailed Personality debrief using the Enneagram Profile.
Workshop Bonus 2: Debrief using the EQ Competence Framework.
Workshop Bonus 3: Book by Dr Granville Ed D'Souza titled EQ: The Secret of Inspiring Leaders. Enquiries & Registration:
For more information, please contact:
Singapore: (+65) 6474 1637 & (+65) 9732 1384.
E-mail: info@eqasia.com. Strictly Limited Places allocated in order of receipt of payment.
Cancellation Policy: Cancellations accepted up to 2 weeks prior to the event with payment of an Administration Fee. After this there will be no refunds, however, places are transferable. | 
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