Who Should Attend
Senior HR/OD managers, business improvement project leaders, performance improvement and human capital reporting team leaders.
Learning Objectives
Upon successful completion of the workshop, participants will:
- Be able to select the most appropriate cost and outcome indicators they need for their organisation’s HR Performance Analytics so they can report value for money, business impact and performance improvement
- Know the skill sets they require in their teams to ensure the most relevant outcomes data driven analytics are planned for, analysed and reported
- Have modelled a set of HR Performance Analytics to report performance outcomes in one area of their organisation using MS Excel
- Have identified a list of basic ‘business as usual’ HR Performance Analytics for senior management reporting and for use in planning and benchmarking human capital investment
- Develop an action plan for implementation
Course Outline
Day 1
- Introductions and protocols
- Overview of HR Performance Analytics and Human Capital measurement
- Skills sets/capability requirements for HR Performance Analytics
- Aligning HR Performance Analytics to performance and business improvement reporting: Ms Excel activity
- Measuring outcomes – engagement, learning, performance and behaviour change, business impact
- Develop indicators/descriptors and measurement methods and tools
Day 2
- Measuring costs: Ms Excel activity
- Measuring value for money: Ms Excel activity
- Benchmarking – benefits and risks
- Technology – requirements analysis: Ms Excel activity
- Review of assessment requirements
- Action planning
- Further development/resources, wrap up
Training Methodology
This is an interactive workshop. It includes group and pair work as well as individual ‘hands-on’ activities and action planning combined with plenary presentations and feedback. It is supported with an online learning environment to which all participants are invited and which will remain open and regularly updated for a six month period following the course. The online learning environment includes discussion space, additional readings, examples of HR Analytics and Ms Excel spreadsheet exercises. For those that wish to, a downloadable assessment exercise will be available which will be formally scored and certificated as evidence of competence. An additional ‘application action plan’ tool will also be provided to support participants in the development of a structured action plan to demonstrate evidence of the performance and business improvement resulting from their enhanced competence.
About The Trainer
Profile of Ms Jane Massy
Jane Massy is CEO of abdi ltd., (www.abdi.eu.com ) a Cambridge UK based company specialising in human capital measurement and performance improvement. Jane led the development of the UK’s first formally recognised suite of professional qualifications in monitoring and evaluating performance and impact outcomes and ROI and today still teaches the higher levels of the professional programmes. Over 2000 individuals from around the world have participated in these professional programmes, including participants from education, healthcare, industry development, social enterprises, government agencies and private and public sector firms.
More recently, she has led the development of the first UK Post graduate Certificate in Performance and Impact Measurement accredited by the University of Derby and as an Associate lecturer teaches this Post Graduate Certificate.
She has been a professional evaluator of human capital projects for over 20 years and has evaluated projects with a total value of several hundreds of GBP millions.
She also works for many private and public organisations as an evaluator and coach in monitoring and evaluating a wide variety of change and performance improvement projects and programmes. These include Barclays, Lloyds Banking Group, Nokia, Jaguar Land Rover, Volkswagen Group (UK), British Telecom, Qualcomm, local government bodies, NHS public healthcare providers as well as private healthcare firms, and several retail, hotel and F&B groups.
She and her team provide consultancy and training in building performance descriptors, setting KPIs for senior managers, planning and implement performance management systems, leadership and management for performance and business results and building commercial skills for project manager and commissioners of large scale projects to ensure meaningful KPIs are embedded in all contracts and rigorously monitored and evaluated.
Learning Materials
Include a workbook (print) and MS Excel spreadsheet (downloadable). Online learning environment (registration required) with further readings, discussion forum, downloadable assessment template (Marked on submission following the workshop/optional) and downloadable action plan tool. The tool is developed in Ms Excel 2013 and this version will be available for those with access to the most up to date version. However, please note the MS Excel exercise tool provided will also be usable for those with Ms Excel 2003. All participants will need to bring a laptop with wireless access and will be advised in advance about where to download the Ms Excel exercise tool and asked to register in the online learning environment following confirmation of course participation.
Participant Fee
- Standard: S$850 Nett (S$340 Nett after PIC grant – Cash Payout Option)
- Early Bird: S$800 (S$320 Nett after PIC Grant – Cash Payout Option) Form must reach us by 25th Sept 2014
- Group of 2 or more: S$800 Nett (S$320 Nett after PIC Grant – Cash Payout Option)
*Enjoy up to 400% tax deduction or 60% cash payout under the Productivity and Innovation Credit (PIC) scheme for Staff Training. Find out more here
Registration:
Please email the completed physical form to: sales@3pointe.com.sg or fax to: 6520 9851
For further queries, please contact us at:
Email: sales@3pointe.com.sg Or call Michael: 9669 6694
No comments:
Post a Comment