Tuesday, 29 December 2015

Presentational Skills & Storytelling Techniques - Start embracing storytelling to engage, influence, and bring your ideas to life - adv

 
 
  Friday, January 22nd, 2016

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This Issue

Small hr Course Information

Date:   22 Jan 2016 (Fri)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$500 (NETT) |
S$200 (After PIC Cash)

Inclusive of teabreaks and lunch

Registration is on a 1st come 1st
serve basis. Register early to avoid
disappointment.
Click here for registration form

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1 day Presentational Skills & Storytelling Techniques
- Start embracing storytelling to engage, influence, and bring your ideas to life


Introduction
 
Influential people are confident, confident people engage, and stories help to engage others at deep, emotional levels.

Therefore, using storytelling when presenting enables you to present messages in much more compelling, memorable, and influential ways. Telling people your story is powerful.

But, the very thought of you standing up in front of others to present probably causes fear to course through your veins, yes? It does for most people, doesn't it?

To an extent, some of those fears are unfounded, as only a few presentations are formal affairs, with large audiences.

For most of the time, presenting is "routine" and less formal, e.g. giving a project team report, updating status at weekly meetings, sharing during a small, impromptu gathering.

Yet these are all ideal opportunities to influence, aren't they?

Though your fears may feel real, with a renewed mind set, and an injection of a few skills, those fears can be replaced by a new-found faith and confidence in your capabilities. That is what this Workshop intends to do.

This Workshop therefore takes an emotionally intelligent approach to presenting. Our focus replaces those fears with understanding, introduces you to storytelling, and blends in a little technique with considerable safe, enjoyable practice.

You'll start building confidence and developing the skills to stand in front of any audience, connect with them, tell your story, get the desired message across, and, be influential.
 
Workshop Objectives
 
Our intentions are to boost your ability to feel, look, and sound confident when presenting material in smaller group settings. We'll adopt a storytelling approach, so you can use presentation times as relaxed moments to Influence others.

You'll use the skills to engage emotionally, and bring your ideas to life. You'll also come to realise that skills developed for small, impromptu, presentational settings, are also valid for more formal presentations.

Emotional intelligence or EQ sits well at the heart of this soft skills Workshop, as you move the focus of your energies from yourself, to your audience.
 
 
 
 
Workshop Outlines
 
  • Creating an internal feeling of assurance
  • Engaging your audience by embracing stories
  • Projecting an external appearance of composure
  • Using body language to convey positive impressions
  • Communicating with a resonant voice that exudes confidence
  • Purposefully embracing EQ to focus on & draw in your audience
  • Organising the structure to provide more strength and power
  • Embracing feedback positively & responding to questions
 
Facilitation Approach for Learning
 
This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.
 
Who Should Attend This Workshop?
 
This one-day Workshop is designed for people at all levels who need to give talks and make presentations, whether informal & spontaneous sharings, or, more formal & prepared talks.
 
Testimonials
 
Simple concepts that can make a difference fast

The programme is engaging, and l-o-t-s of role play

I learnt how body language affects our presentations

Group presentations ease my nerves, able to practice & interact

Structure was most relevant - it helps us stay focused on the topic discussed

Engaging with your audience, it helps you to handle questions in a steady & calm manner

Skills taught are applicable to our daily group discussions, and presentations in company meetings

This is the right program if you want to improve your presentation skills

I feel more confident & able to handle talking to a group of people

Thanks for changing our state of mind for better presentations
 
Your Workshop Facilitator: Mr. Patrick O'Brien, CMgr
 
 
With a constant appetite for change, Patrick came to realise one very important thing: it's the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations.

First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says "on the tin".

Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable.

His life's journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet.

His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a "Master Practitioner" of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you'll always feel his curiously cheerful sense of enjoyment; it shines through.

Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of "Chartered Managers" in Asia.

With a warm Irish wit, a love of the "craic" and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.
 
 
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Tips On How To Write A Novel

By Andrew Richardson


Writing a book is not an easy thing. Writers need to be committed, passionate, and creative to successfully make a novel. Good novels often show a great reality and allow readers to find the truth in the world that is fabricated. So, regardless of what type of novels you will be writing, either romance or horror, you need to have a boundless creativity in making your outline, revise, and edit them as much as possible.

If writing is your passion, why not turn that into a lucrative passion. This is actually a good idea since a lot of writers today are selling thousands of copies of their books. If you plan to make it possible, then make sure that you written the best story for your readers. In order to do that, here are some tips on how to write a novel.

It is better to carry a notebook with you whenever you go because ideas may come out no matter you do. Thus, even if you are commuting, or working, ideas might come out. It is actually true that you will never know when your ideas come out. Thus, just be prepared. Being a good writer also need you to get an inspiration. Sometimes, writers find it difficult to produce better ideas if they are not inspired. Thus, an inspiration really plays a role in your writings.

The genre of stories also needs to be planned carefully. Basically, not all novels fit a certain category. In choosing a genre, you should also think about your audience as you begin planning the outline. You can also find some major works that may fall into a chosen genre and try to understand it including the construction of these stories as well as the standards of a story.

Once you decide to which genre to write within, plan about the setting of your story. You should not focus to only one setting only and start dreaming big. The setting you are thinking will actually identify the mode and tone of the story which could affect the problems that your characters encounter. You also need to think about questions as you outline the book.

A novel is incomplete without characters, thus, you have to create your characters. The protagonist plays an important role in your novel who should possess all the personality traits and patterns. Actually, protagonists do not have to be likable, but they should be able to be related to something else in a way that readers will stay interested.

Visualizing the plot would be the next step to consider. A lot of novels, no matter what the genres are having some sort of conflicts and disputes. Tension and problem build until the issue comes to a climax and the it is resolved in different ways. It does not mean that novels should end happily like fairytale stories. It is more giving motivations for each character while making a meaning of the story.

To create a great outline, it is better to read different books specifically ones relevant to the genre you write. This is important during and after you have made the book. Always remember that characters with similar and different traits must be compared with each other.

When you write a book, a writer should not feel sensitive when getting feedback. In fact, this is helpful to revise or change anything to the story. But in this matter, you should not change everything directly just to please them. Just think it as a betterment for your book.




About the Author:



Monday, 28 December 2015

Being a Competent Manager - The People Manager's Tool Kit- How to bring the best out of people working for you - adv

 
 
  Mon & Tue, 25 & 26 January, 2016

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Note:
 
Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here
 
This Issue

Small hr
 
Course Information
 
Date:   25 & 26 Jan 2016
(Mon & Tue)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$850 (NETT) |
S$340(After PIC Cash)

Inclusive of teabreaks and lunch

Registration is on a 1st come 1st
serve basis. Register early to avoid
disappointment.
Click here for registration form

For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg

Small hr
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2 Day Being a Competent Manager
The People Manager's Tool Kit- How to bring the best out of people working for you

Introduction
 
Motivate and inspire your team to achieve greater results and work in a more productive way!

A confident and charismatic executive, manager-leader is a great asset for the company, as she or he can provide more business opportunities, managing and leading others to achieve greater results. He is able to delegate and give people independence and responsibility to accomplish their goals, as well provide the guidance and be the model in order to help them to do it. Becoming a talented manager doesn't happen just by having the title in a name card, but by mastering skills in knowing self-better, thus becoming more confident and charismatic; as well as in knowing how to communicate effectively and relate to others. Intellectual, Emotional and Social competence is all about understanding yourself and how other people react to you, and then using this knowledge to your advantage and better foster relationships. This 2-day programme will equip participants with a basic and essential knowledge about the art of effective intellectual and emotional communication, which will create a new awareness and understanding on how to connect better and build a more durable and healthy relationships with other team members for a better business result. It will also equip participants with a wealth of practical tools. The interactive training methodology will also provide one-to-one coaching through cases study, the best ways to retain information and motivate to practice all they have learned straight-away.
 
 
 
 
Course Outline
 
Mastering your mind means becoming the 'Managing Director' of your life.

The foundation of this competence is self-awareness; the knowledge of yourself also helps you understand how other people see you, a significant factor that is potentially useful in creating better relationship-team work, and in understanding and predicting employees' individual performance at work.

  • The 'software we wrote'
  • Knowing Why You Do What You Do
  • The 'software' we want to write
  • Communication & Relationships
  • Assertiveness & Self Responsibility
  • The importance of removing barriers & the communication process
  • Finding your competence

Being Socially Competent means being able to inspire other people to the point they trust you enough to follow you and execute their job responsibly.

On the interpersonal level, being socially competent encompasses the ability to be aware of others' emotions, feelings, needs and culture, and to establish and maintain cooperative, constructive and mutually satisfying relationships. Ultimately, being socially intelligent means to effectively manage personal, social and environmental change by realistically and flexibly coping with the immediate situation, solving problems and making decisions as the need arises

  • Knowing people represent things in different ways
  • Knowing Why Others Do What They Do
  • Creating Better Understanding Between Individual & Groups with the Help Of J.W. System
  • The J. W. System In a Team Context: Meeting Management Skills
  • Conflicts & Disputes: "The Strategy Of The Dolphin"
  • Understanding Workplace Values In Different Cultures: the 5 dimension of Culture
  • Cases Study: Practicing The Learning
 
Who Should Participate
 
  • Professionals in all functional areas of the organisation
  • Professionals who are operating at a first line or middle management level and wish to consolidate their management experience.
  • Anyone who is aspiring for a management position
 
Testimonials
 
Leonardo is a charismatic and energetic speaker, who believes in the value of leaving an audience with a nugget of knowledge to be put into practice - rather than a handful of notes. His 'no-nonsense' approach was refreshing and his insights invaluable and totally spot-on.

- Managing Editor, The Finder

Leonardo is a good Motivator and able to share many practical examples.

- Manager, EM Services Pte Ltd

Leonardo is a very good speaker. He gave a lot of real life practical examples that is applicable to our daily work life.

- Director, Singapore Prison Services

The pace and supporting examples were just right, reinforcing key concepts.

- Senior Manager, Rolls Royce

Leonardo is a lively and endearing person who brings out the best qualities of people.


- Medical Advisor, Clinical Research Unit, Sanofi-Aventis, Southeast Asia
 
CBS Master Trainer
 
  LEONARDO TALPO
MSocSc (Counselling)
NLP Master Practitioner
 
Leonardo is an energetic Training Facilitator, Relationships Counsellor & Personal Coach whose sense of humour together with his relaxed and confident style can be of real inspiration to his clients and audiences.

In the corporate environment he is an expert in the area of 'Communication-Relationships at Work' & 'Emotional Competence'. He brings to his clients his creativity and experience in the business world, blended with the wisdom and experience gained through his own life challenges and his several studies in the area of human development.
By combining his knowledge in Psychology, Counselling and NLP coaching techniques, together with his long term business experience in the corporate world, Leonardo has the capacity to help people, business executives and companies to create solutions to today's challenges of retention, recruitment, work-life balance, stress, relationship conflict and burnout. Leonardo's passion is to promote cultures where individuals thrive to be efficient and productive, while taking care of their health and wellbeing.

Leonardo has twenty years of professional experience as a senior executive in the corporate business. A native Italian, he has lived in Singapore since 1995, and traveled extensively for business in Asia-Pacific, the Middle East and Europe. Through his international exposure, he has developed a deep understanding of several cultures, becoming a real expert in multiculturalism.

Leonardo has trained people from:

NUS - National University of Singapore; The Esplanade; RC Hotels Pte Ltd; SMU - Singapore Management University; EMA (Energy-Market-Authority) Singapore; Nanyang Polytechnic; Quintiles East Asia Pte Ltd; Sanofi-Aventis Singapore Pte Ltd; Singapore Prison Service; Seagate Technology International; Apple Computer Singapore; Bovis Lend Lease Asia; National Heritage Board; Republic Polytechnic; McGraw-Hill Education (Asia); Singapore Technologies Kinetics Ltd; DSO National Laboratories; Keppel FELS Ltd; Visentic Solutions Pte Ltd; Caterpillar Asia; Cosmos Chemical (S) Co Pte Ltd – Singapore; JTC Corporation Singapore; Mitsui & Co. (Asia Pacific) Pte Ltd; DHL In-House Consulting; OUB Bank; NTUC; Philips; Reuters Singapore; Rider Levett Bucknall – Singapore; Siemens Medical Instruments; Philip Morris Singapore Pte Ltd; SMRT Taxi; SIM - Singapore Institute of Management; Singapore Customs; DMG Singapore; DBS Bank; Total Oil Asia Pacific Pte Ltd; Zuellig Pharma Singapore; Lantiq Asia Pacific Pte Ltd.; SingTel - Singapore
 
 
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Understanding Writing Missteps In Island Christian School

By David Kellan


Island Christian school studies contain a litany of vital factors, some more noticeable than others. Writing might be one of the most important, which makes sense given the fact that it's needed for coursework to be completed. While it's entirely possible to become a good writer with some work, there are certain missteps that can be made along way. By avoiding the following missteps, your skill in this field will become that much sharper.

For those who would like to know about the most common writing missteps, the omission of drafts is nothing short of urgent. After all, skilled writers tend to construct one or two drafts ahead of time, which makes sense given the fact that these can detail strong points, weaknesses, and everything in between. Names the likes of Island Christian Church can say the same. However, this is just one of many points that you'll learn about in Island Christian school.

Up-and-coming writers might also overlook the importance of fact checking, which a fishbat Long Island marketing company can attest to the common nature of. It's needed to determine just how accurate certain details are, meaning that this method should go without saying. With that said, it's very easy to overlook this, especially when deadlines are in place. Instead of relying on a single source, make it a point to look into a number of different outlets.

Finally, no writer should complete their work without summarizing what they have previously written. An introduction is meant to cite some of the topics that a paper will cover, while the conclusion will put everything together in a concise summary. When you forget the latter, it's likely that you will not achieve the grade that you would like. Even though creating the perfect conclusion can prove to be troublesome, the effort will be worthwhile.

By understanding the points discussed earlier, your skill in writing will become that much greater. There's no denying the fact that becoming a good writer takes time, meaning that you have to be willing to put in the effort as well. You might have to make adjustments from time to time, so that you don't make the same mistakes others have. However, by exercising this level of care, the likelihood of you becoming a better student will become greater.




About the Author:



Sunday, 27 December 2015

Easy Rules To Follow On How To Write A Novel

By Steven Snyder


Having your own hobby and activity that you do for your past time could be very helpful in relieving stress and making sure you do get the break you deserve. Too many times have you heard that people loved reading and learning about certain types of stories. And more often than not, these instances are what inspires people to pen down something of their own. This is how it usually starts for writers. Getting the right inspiration could take your imagination to far places.

If you have discovered long ago that this is actually what you want to do, then you should start looking into your other options such as what you want to write and how you want to do it. Some prefer to go for books of guidance and things based on their experiences while others are more inclined to creating novels. If this is what you desire, then you should start learning how to write a novel and master it quickly.

Before you get into the specifics of what you will write, you need to first understand what it means to be a writer. Knowing these things will help you appreciate what you are doing more. Aside from that, if you ever feel like you have to give up without finishing the entire story, knowing several facts such as benefits of expressing yourself through words can help you go through it and finish it all.

Just like any other work of art, you get to express thoughts and things easily. Although you get to create another world if you desire to. And whatever you have done and whatever you feel will be more detailed and many others will relate to this since they can easily understand what you are trying to say.

Experiences are what makes you learn a lot. And despite this, it is also what makes people human. Such emotions are necessary when writing because it would be impossible to just write things that are good natured and happy. This would not make it real. It has become necessary to make sure that everything is real and others could connect to it.

Learning about certain pointers could be very necessary particularly when you are trying to pen something as long as a novel. The main rule is to write from one topic. And if this is followed, it should be something that you are highly excited in knowing about. This will help in making sure that you are not bored with your topic and you will keep exploring it.

There must be a good point for struggle. Problems and conflicts are what make a good story. In fact, most of the time, plots revolve around these things. It must have meaning and sense. And most importantly, it should be compelling and challenging at the same time to make readers think and take their sides.

There is no need for you to start in large stories or jumping immediately to novels. You need to get used to the idea of writing constantly first. Start small such as short stories. There are now different sites that allow you to publish original stories for your practice.

Whatever comes to mind, write it. Organize it later. Do not start with indecision and procrastination because it would not get you anywhere. It would just let you push back things until you do not feel the fire to write anymore.




About the Author:



Saturday, 26 December 2015

Easy Ways On How To Start Writing A Book Abruptly

By Deborah Hall


Many are definitely thrilled in writing their own book. When it comes on such focus, many are actually troubled on how to start their aim. If you wish to get yourself inspired in writing down a story, not just a single tale, but a lot of them then this guide will certainly help you with your focus.

If you are always in an abrupt state to finish a single book in just 30 days time then you will certainly be delighted with what this guide beholds. Many are absolutely questioning on how to start writing a book yet only few answers are provided. To take your way effectively on bringing up stories to people, minding this trail you wish to seclude with can unquestionably make your joyous perception be more than glad.

It is tremendously critical to be entirely keen with your genre selection. You should be exact with this part through knowing what appeals you the most, particularly in reading since it can greatly make work easier. Just be clear with such aim so to satisfy your needs.

Create good and amusing characters for your story. You must be entirely specific with each of them. No matter who they are, may they be protagonists or antagonists, it is absolutely critical to strike your focus on secluding worthy descriptions about them. Mind on their arc as well.

If you have settled your aim in writing down your tale immediately without planning on its ending then you will definitely find it so hard to finish it. For a precise action, planning the ending should be done accurately first. The technique is absolutely amazing and writing down a distinct story will surely be done in just less than a month.

Outlining is absolutely beneficial. When striking your attention towards this motion, it is absolutely precise to aim on having everything settled on it first since it can momentously make your creation a lot faster and easier. As for this part, you must be exceedingly keen in giving out a brief overview of what may totally happen in the story.

Improvisation needs to be secured. There are actually times when you think that this certain chapter really looks dull or boring and it greatly does not appeal you. Getting yourself ready with this part must be plunged directly. Be clear in having plenty of room for it since writing a book does not actually need you to just focus on a single situation since a lot of them needs to be minded accurately.

Editing should never be forgotten. Taking your focus through secluding your trail with valuable steps is absolutely prizewinning. When plunging over this matter, it is precise to minimize adverbs since it actually makes your story dull. Using plenty of synonyms is definitely great since it adds hues and more wondrous flow on a certain story you are targeting to create.

The most important people in your role on why you create this book are readers. When secluding your path with this gigantic measure, it is absolutely prizewinning to seclude your aim with a precise manner of work. Taking some of your time marveling over a perfect story can deeply be guided by experts. Asking for some advice is tremendously worthwhile. Everything will completely be settled accordingly with this spot. You just need to be extra accurate in listening to them.




About the Author:



Wednesday, 23 December 2015

Mastering Effective Time and Stress Management - Better Planning, prioritizing, efficiency and overcoming staff burnout - adv

 
 
  CBS Centre for Behavioral Science. Professional Training for the Real World Friday, 29th January 2016

Having trouble viewing this email?
click here
 
 
 
Note:
 
Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here
 
This Issue

Course Information
 
Date:   29th Jan 2016 (Fri)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$450 (NETT) |
S$180(After PIC Cash)
 
Inclusive of teabreaks and lunch
 
To register, please contact Jaslyn
@ 9767 9686 / 6278 9785 or
jaslyn@cbsgroup.com.sg

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
Click here for registration form

Small hr
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Mastering Effective Time and Stress Management
- Better Planning, prioritizing, efficiency and overcoming staff burnout
 
Introduction
 
Achieve More in Less Time !

"For ten years researchers studied the behavior of busy managers in nearly a dozen large companies. Their findings on managerial behavior showed that fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective manner."

- Dr. Helke Bruch and Dr. Sumantra Ghoshal, Harvard Business Review, 2/2002

Time management training will help increase productivity, reduce stress, and improve results.

Effective time management is all about doing the right things well. Ask yourself - Do you manage time or does time manage you? For many of us, it seems as if we are bouncing from one crisis to another and get stressed. How can we get ahead when we can't even keep up? There are some things that each of us can do to help ourselves manage time more effectively. It is not possible to make the workday longer, but this seminar will show you how to organize and prioritise your work to be most productive in the workplace. Through good management of priorities, you can channel your time more effectively, recapture lost energy, and feel a wonderful sense of accomplishment on a daily basis.
 
Course Objectives:
 
  • Manage daily work to achieve your KPI
  • Set priorities, stay focused and yet remain flexible
  • Stop procrastination, prevent delay, add hours to your workday
  • Reduce daily stress and anxiety in fun-filled ways
  • Improve communication and relationship to achieve positive results
 
Course Outline:
 
  1. Get Organised and Stay Organised for Better Time Management

    • Busy doesn't mean productivity - where did your time go?
    • Effectiveness versus Efficiency, The 80/20 Rule, PPPP Formula
    • Common workplace problems that prevent you from achieving results
    • Office workflow skills - analyzing, planning, organizing, prioritizing
    • Strategies for scheduling tasks - what's urgent, what's important?
    • Maintaining daily schedules, establishing deadlines
    • Time-saving tips to prevent procrastination once and for all
    • Establishing an efficient system of managing information
    • Let technology work for you, time management tools
    • Making your desk a time-saving work station
    • Dealing with the demands and interruptions of other people
    • Interpersonal communication in conflict management
    • Making meetings work - effective meeting leadership

  2. Manage Stress for Better Temperament

    • Outlook, causes, symptoms and effects of stress
    • Managing yourself assertively under pressure
    • Practical ways to beat stress - relaxation, meditation, nutrition
    • The power of exercise in managing stress and worry creatively
    • Enjoy work-life balance - putting first things first

  3. Summary and back-at-work application

    • Develop a Time and Stress Management Action Plan
 
Testimonials:
 
"I am a lot more confident, less overwhelmed. better organized and more productive after the course. Thank you Catherine !

- Executive, Land Transport Authority

"Both content and presentation were excellent. Realistic, practical, and do-able techniques. This Time & Stress management training will help you to take control of your life.

- Manager, Philips Singapore

"A class that is both fun and informative"

- Secretary, Malayan Natural Liquidfied Petroleum & Gas
 
Training Methodology:
 
A highly interactive adult-focused programme with plenty of hands-on experience, real life and work application, case studies, group discussions, question/answer sessions
 
Who Should Attend:
 
  • Managers/Executives across different functions
  • Enterprenuers/ Self Employed Professionals
  • Decision Makers irrespective of levels in companies
  • Training & Development
 
CBS Master Trainer
 
Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades.

Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant.

Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China.
 
 
Copyright 2007 - 2015 CBS. All Rights Reserved
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Presentational Skills & Storytelling Techniques - Start embracing storytelling to engage, influence, and bring your ideas to life - adv

 
 
  Friday, January 22nd, 2016

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Small hr Course Information

Date:   22 Jan 2016 (Fri)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
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1 day Presentational Skills & Storytelling Techniques
- Start embracing storytelling to engage, influence, and bring your ideas to life


Introduction
 
Influential people are confident, confident people engage, and stories help to engage others at deep, emotional levels.

Therefore, using storytelling when presenting enables you to present messages in much more compelling, memorable, and influential ways. Telling people your story is powerful.

But, the very thought of you standing up in front of others to present probably causes fear to course through your veins, yes? It does for most people, doesn't it?

To an extent, some of those fears are unfounded, as only a few presentations are formal affairs, with large audiences.

For most of the time, presenting is "routine" and less formal, e.g. giving a project team report, updating status at weekly meetings, sharing during a small, impromptu gathering.

Yet these are all ideal opportunities to influence, aren't they?

Though your fears may feel real, with a renewed mind set, and an injection of a few skills, those fears can be replaced by a new-found faith and confidence in your capabilities. That is what this Workshop intends to do.

This Workshop therefore takes an emotionally intelligent approach to presenting. Our focus replaces those fears with understanding, introduces you to storytelling, and blends in a little technique with considerable safe, enjoyable practice.

You'll start building confidence and developing the skills to stand in front of any audience, connect with them, tell your story, get the desired message across, and, be influential.
 
Workshop Objectives
 
Our intentions are to boost your ability to feel, look, and sound confident when presenting material in smaller group settings. We'll adopt a storytelling approach, so you can use presentation times as relaxed moments to Influence others.

You'll use the skills to engage emotionally, and bring your ideas to life. You'll also come to realise that skills developed for small, impromptu, presentational settings, are also valid for more formal presentations.

Emotional intelligence or EQ sits well at the heart of this soft skills Workshop, as you move the focus of your energies from yourself, to your audience.
 
 
 
 
Workshop Outlines
 
  • Creating an internal feeling of assurance
  • Engaging your audience by embracing stories
  • Projecting an external appearance of composure
  • Using body language to convey positive impressions
  • Communicating with a resonant voice that exudes confidence
  • Purposefully embracing EQ to focus on & draw in your audience
  • Organising the structure to provide more strength and power
  • Embracing feedback positively & responding to questions
 
Facilitation Approach for Learning
 
This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.
 
Who Should Attend This Workshop?
 
This one-day Workshop is designed for people at all levels who need to give talks and make presentations, whether informal & spontaneous sharings, or, more formal & prepared talks.
 
Testimonials
 
Simple concepts that can make a difference fast

The programme is engaging, and l-o-t-s of role play

I learnt how body language affects our presentations

Group presentations ease my nerves, able to practice & interact

Structure was most relevant - it helps us stay focused on the topic discussed

Engaging with your audience, it helps you to handle questions in a steady & calm manner

Skills taught are applicable to our daily group discussions, and presentations in company meetings

This is the right program if you want to improve your presentation skills

I feel more confident & able to handle talking to a group of people

Thanks for changing our state of mind for better presentations
 
Your Workshop Facilitator: Mr. Patrick O'Brien, CMgr
 
 
With a constant appetite for change, Patrick came to realise one very important thing: it's the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations.

First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says "on the tin".

Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable.

His life's journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet.

His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a "Master Practitioner" of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you'll always feel his curiously cheerful sense of enjoyment; it shines through.

Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of "Chartered Managers" in Asia.

With a warm Irish wit, a love of the "craic" and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.
 
 
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