INTRODUCTION No matter what business are you in, effective communication skills are in life saving. Why? Because we are often bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time. Would you like a quick and easy method for composing documents-letters, memos, reports, proposals and e-mail replies-in an organized format? Take the strain out of composing any kind of document! Let Communication Guru, Sandra Sandu shares with you critical writing skills that allows you to write effectively, convey your thoughts clearly, and get your message across in a way that is both professional and concise. COURSE OUTLINE - Challenges of writing emails that grab attention.
- Nine Point Checklist for Power E-mails and Letters.
- Making E-mails and Writing work for you.
- Writing Emails Effectively - 10 Top Tips.
- Dos and Don'ts of Email writing.
- E-Mail and Writing Etiquette.
- E-Mail and Writing Checklists.
- Case-studies of Actual E-Mail Writing.
- Email Practice sessions.
- Proof reading and Editing your Emails.
- Avoiding Email Burnout.
- 8Cs of Effective Emails.
- Editing Your Letters and Emails.
- Write emails that bring results.
TRAINING METHODOLOGY Practical tips, techniques and pointers, "hands on" practical writing workshop, visually-stimulating sessions, group discussions, checklists, useful writing worksheets and email examples. WHO SHOULD ATTEND? This is a Must Attend for Professionals and Senior Executives from across MNCs, Government Agencies and SMEs and also suitable for the following groups of working professionals: - Departmental and Business Managers
- Admin Personnel
- Engineering Managers
- Engineers
- Senior officers in Government agencies
- Supervisors
- Professionals and executives
- Customer Services/Relations Officers & Managers
TESTIMONIALS"Sandra's sessions are always highly interactive and engaging with lots of hands on experience and positive outcomes." "Sandra listens, analyses our needs and delivers what we need. Our participants benefited immensely." "Sandra has conducted several workshops for us for our heads of department and engineers. Feedback is always rated excellent." ABOUT THE TRAINER
Sandra Sandu is an inspiring and passionate global trainer, consultant, speaker and author with 29 years track record training and consulting employees of Fortune 500 corporations in twenty countries across the Asia Pacific. Her training territory includes cities in Asia, Middle East and Australia. Sandra graduated with a Masters degree in Education (Training and Development) distinction from the University of Sheffield University UK and a Diploma from Trinity College of Speech and Drama, UK. She is a Certified Trainer with the American Management Association (AMA) and a Licensed Trainer with Tony Buzan Centre UK in Thinking Skills, Brain Power, Creative Thinking, Innovation and Mind Mapping. Since 1993, she has been a Certified Management Consultant and is one of the rare recipients of the esteemed Fellow of the Institute of Management Consultants FCMC (USA) citation. Sandra is a well-known speaker at international conferences and has been listed in International Who's Who Directory since 1997. Sandra has also authored an acclaimed guidebook "Getting Ahead in Your Career" Her training workshops are always rated highly with the use of accelerated learning techniques to maximize learning and recall. Over the last twenty years, Sandra has been featured on leading television, radio and websites and has trained, consulted and inspired no less than half a million employees of key global corporations including Rolls Royce, ST Engineering, ST Aerospace, ST Marine, Honeywell, Jurong Shipyard, Sembawang Shipyard, Protex, Fugro Offshore, Shell, Singapore Refining Company, Singapore Petroleum Company, Petronas, Petronas Carigali, Petronas Pernapisan, Pertamina, Lubrizol, Castrol, BP Asia, Mc Dermott SEA, Bredero Shaw, Halliburton, MEA Holdings, Ameron Technologies, Ministry of National Development, Building Control Authority, Subana Ascendas, JTC, Worley Parsons, CPG and many more, across twenty countries. |
Course Information
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