Influential Writing - Writing for Influence and Impact using Emotional Intelligence (EQ) - adv

Thursday, October 8th, 2015 Having trouble viewing this email? click here         Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Workshop Objectives Workshop Outline Training Methodology Who Should Attend This Workshop? Testimonials Your Workshop Facilitator Course Information Date:   8 Oct 2015 (Thu) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$500 (NETT) | S$200 (After PIC Cash) Inclusive of teabreaks and lunch Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form For more information; please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you         1 Day Influential Writing - Writing for Influence and Impact Introduction   At different times, customers, suppliers, bosses, colleagues, friends, and family members, each place different communication demands on us, don't they? They force us to interact, and in moments of pressure, it means we may react, rather than respond. At other times, we ourselves may need instead, to initiate communication. Though we might prefer to speak to others directly, voice-to-voice may not always be possible. In these cases, we most probably need to write. Sadly, when others are in a hurry, they may have little time to read what you write, especially if your style turns them off. So, just how effective are your written communications ... - Do you always achieve what you originally intended? - Are you comfortable with the basics of grammar? - Do you wish your words could be improved? Effective writing is purposeful and engaging. Grammar is structured in ways that motivate others to read. Unless you cover these basics, you may never influence others to action. Influential writing needs to go beyond logic. Grammar needs to hook into their emotions: it needs to affect your readers. This Workshop therefore takes an emotionally intelligent approach to writing. Our focus places considerable attention on engaging your reader, so they read your words. This is reinforced with a strong belief that good writing, (whether on paper, email or text) begins by understanding others. Only then, can you empathise, connect, and move them in influential ways.   Workshop Objectives   Our intentions are to foster an emotionally intelligent approach to writing. It is an approach that is especially beneficial for those who don't always like writing. You'll use the skills to reframe your concept of writing. The emphasis helps move your writing mindset from that of a "tiresome chore", to one of a "creative challenge". Emotional Intelligence sits well at the heart of this soft skills Workshop. EQ will be used to motivate people to read your words, and, influence them into action having read them.         Workshop Outlines   Clarifying purpose & intentions when writing Purposefully embracing emotional Intelligence Exploring the core elements in persuasive writing Targeting grammatical fundamentals to cultivate interest Structuring the flow to align your intentions with your audience Emotionally connecting with your readers by exploring storytelling Examining ways to incorporate storytelling elements into your writing Appreciating perspectives and developing rapport by embracing choice Concentrating action to create more understandable, productive words Staying flexible to succinctly shape your stories towards action   Facilitation Approach for Learning   This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.   Who Should Attend This Workshop?   This one-day Workshop is designed for people at all levels who want to feel more comfortable, and become more influential, when writing.   Testimonials   I enjoyed the course greatly. There was a lot of positive energy and engagement between Patrick and the participants Patrick made his instruction materials informative and easy to understand. He made us practice what he taught us Instructor was inspiring and motivating. A lot of hands-on work and examples analysed during the workshop I loved the storytelling part. Many thanks Patrick for helping me to regain confidence in writing! Very good balance of lecture & practice to keep the attendees awake! Great slides & music I learnt that succinct writing and using verbs are important aspects of writing I like that we are required to write, my learning is applied immediately Finally, I learnt that EQ is an important aspect for persuasive writing Overall, this has given me more ideas on writing influential reports Well facilitated course with useful outcomes. Thank you !   Your Workshop Facilitator: Mr. Patrick O'Brien, CMgr     With a constant appetite for change, Patrick came to realise one very important thing: it's the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations. First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says "on the tin". Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable. His life's journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet. His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a "Master Practitioner" of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you'll always feel his curiously cheerful sense of enjoyment; it shines through. Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of "Chartered Managers" in Asia. With a warm Irish wit, a love of the "craic" and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.

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How Sustainable Digital Printing Services Are Found

By Della Monroe

Many entrepreneurs already start their own companies nowadays. Through this, they could enact and follow their own business policies. They usually take a number of important steps to be able to proceed with their business undertaking. For example, they would have to promote their products or their services to their respective target markets.

Several methods may be employed to get such things advertised. If print ads are gone with, good establishments where sustainable digital printing services are offered should be looked for. A few criteria shall be set and taken into consideration by businessmen when these enterprises would be searched for.

They could solicit some referrals from other people if they have confusions on which ones they should deal with. They may ask their business partners and their employees. They may even ask their family members and their friends. These people will surely know and recommend some good service providers. In addition, they could also utilize their Internet subscriptions. They might connect specific gadgets to the Internet to conduct online searches on the websites of these companies. Whichever of these two methods they would select to locate the firms, they must take note of their contact details to ask for further possible questions about their services.

The client shall be double checking the reputation of an establishment that another person might be recommending to him. If he desires only the best service, he must be also engaging a reputable corporation. Normally, a corporation that boasts of a good public image will be avoiding any situation that could be ruining their reputation. Instead, they are even performing actions which are improving their image.

He could also be examining how long has the firm been operating their business. One that has been operating their business for a long time usually possesses numerous experiences related to the field. With their numerous experiences, they will be rendering a better and faster service to a customer. If possible, he should be choosing an experienced company.

The clientele must also be considering the type of print he wants for his ads. He can be performing a research about the benefits and downsides of each type. He also has to start examining their quality. He has to ensure that he would be receiving quality materials for people to easily be recognizing such advertisements.

He should also be thinking about the quantity of items he will be sending to an establishment for printing. If he caters to a larger target market, he needs a bigger quantity of ads. Otherwise, he would only be needing a smaller quantity. He has to ensure that a firm can be accommodating such quantity.

There surely are a lot of companies that operate these businesses. They also account for varying factors to establish the rates for their services. The entrepreneurs must make comparisons between some rates. Through this, they would determine those that offer quality yet affordable services.

He also needs to be checking the time which an establishment consumes in finishing the task. The duration depends on the equipments and employees. The businessman shall be going with one that offers a faster completion time in avoiding delays which are affecting their promotional activity.

About the Author:

You can visit www.rollingpress.com for more helpful information about How Sustainable Digital Printing Services Are Found.

Information On Brochure Printing That Is Eco Friendly

By Della Monroe

If you need this procedure, then you must obtain the most excellent in the industry. Lucky for you, the factors to be considered are already written below. So, simply read them during your most convenient time and get this show on the road. Act on your feet before it is too late for you to maximize your investment.

For starters, you have to focus on the eco friendly aspect. Keep in mind that getting brochure printing that is eco friendly is your way of giving back to the community. Thus try not to fail on this one for you to be proud of yourself as well. This is how you can build a legacy instead of an empire alone.

You must stay on top of the situation by giving the go signal for the printing procedure. Every design has to go through you and it really needs to be changed if it is not in the perfect stage. Be reminded that you are doing all of these things for your company. So, do not feel guilty about it.

You must be with options that are not just one trick ponies. If not, then this is where your company will suffer. Thus, be more focused in knowing the truth about these individuals. Do not easily get fooled by the front that they are trying to show to you. There will always be two sides of the story.

Make sure that you can get a free delivery in here. Keep in mind that you have been after a convenient package all this time. If you are still the one who is going to get what you paid for, then that is not right. So, you really have to look into every side of the situation for your own good.

You should have a live customer service team. Take note that your questions cannot be answered in one day. So, they really have to assign a particular person to you to clear things out. When that happens, you can have a better idea of the person whom you will want to work with. This is the drill.

You ought to find a team that will not give up on you no matter what. If they understand the daily pressure which you have to go through, then that is simply great. This can be the start of a long lasting relationship between the two parties. Thus, know them in a more personal sense and that can really help you find your way.

You would be happy with the results. This is the proof of your hard work. So, simply finish what you have started and you shall soon the brochures that can be the new face of your company. It is really time for you to make that change.

Overall, you shall try new things especially when you are already fully aware about them. So, give this service a chance since you have nothing to lose. When that occurs, then your efforts got you the destiny which you deserve right now.

About the Author:

You can visit www.rollingpress.com for more helpful information about Details On Brochure Printing That Is Eco Friendly.

Finding Best Indie Comic Books Specialists

By Della Monroe

People have remained stranded while hunting for the appropriate company. This is considering that there are lots of professionals whereas some are not qualified. This has caused disappointments being experienced by numerous clients. The following considerations should be made when hiring best indie comic books writers.

An individual who intends to get the most effective solution has to recognize the modern approaches of researching. This is due to the fact that professionals have made use of as well as advised their usage. Using on the internet searching is an essential technique which supplies lots of advantages. This is considering that it is a large system which aids gather a great deal of information and help make many explanations.

Contrast has actually additionally functioned to aid understand which specialist in the market is dependable. The word reputable in this case indicates the professional has the ability to supply. Record and also the progress made are additionally critical. By examining the profile of the company, one has the ability to realize the experts who have remained imaginative and specialized. Directory sites additionally help a lot in understanding which company is fit for the work at hand.

Specialists in this market have continuously enhance client involvement. This is due to the fact that in the past, the client did not have much say in a company. Presently, customers are taken into consideration as crucial due to the fact that they are reason that a company runs. As a result, they are dealt with in a special method. For a company which has high scores as well as wonderful praises, they ensure making every effort to obtain the mark of quality and maintain it.

Customers constantly look forward to getting a solution which is exceptional and also specialist. This is because they have paid for it. For a professional that cares about the customer, the rate will certainly be budget friendly. Yet, the high quality of work done will likewise be world class. With this type of solution, one will locate terrific fulfillment.

Many people intend to recognize if a company is registered or otherwise. When a specialist has a certificate, it will be simpler to recognize that the work to be done will certainly be superb. It is hence comes to be crucial to check for a firm which is superb and signed up. This gives one a concept that the imagination as well as professionalism to be used will be satisfying. It likewise provides a client the confidence that the prices will be in line with the top quality of service.

An accredited professional will constantly be after doing job which is satisfying. This is because at the end of the day, one has to discover value in the job which is done. For many years, the qualified firms have actually consistently ensured they provide the most effective rates. For those which are not registered, they could not focus on the high quality of service. One should hence demand getting an expert that is very competent and certified.

Choosing the ideal business additionally asks for the help of buddies. In this case, pals which have actually been served in the past will certainly be trusted. They will certainly tell of their encounter and also what to think about when hiring. Having such friends or coworkers at work will ensure that the ideal factors to consider are done. This assists advertise efficient choice making.

About the Author:

You can visit www.rascomics.com/ for more helpful information about How To Hire Best Indie Comic Books Writers.

Poetry: 3 Mistakes Every Island Christian School Student Must Recognize

By David Kellan

If you'd like to talk about the most striking writing forms imaginable, it's easy to see that poetry will stand out. This is an art form that any Island Christian school can attest to, since it has the ability to cover any subject matter. The same goes for Christianity, but even the most promising students can make mistakes during the writing process. By recognizing the following 3 common mistakes, you will have a greater understanding, not to mention appreciation, of poetry in general.

If you'd like to talk about the most common mistakes, as far as poetry writing is concerned, a lack of inspiration must be noted at the onset. When someone constructs a work of art, it's easy to imagine that they will feel something for it. What this does is facilitate a higher level of quality, according to any Long Island marketing company, and the same can be said for poetry writing as well. As a result, strong Christian values must be cemented.

Next, no poet should force rhymes into the works they create. Admittedly, most people would associate poetry with verses that rhyme, but Island Christian school teachers can tell you that this isn't always the case. As a matter of fact, many of the best poems feature unique structures which do not call for rhymes, making them that much more memorable as a result. This is yet another oversight that names like Island Christian Church can draw your attention to.

Finally, it would be an oversight to submit your poetry without properly reviewing what you have created. While most poems feature fewer words than other documents, there still exists the possibility of spelling or grammatical errors. This further highlights the importance of the work that students are responsible for, since they must be able to correctly format their work. If this is done, the poems to be curated will be that much more engaging.

In order to get the most out of poetry, it's easy to imagine that certain oversights must be taken into account. If they aren't, there's a strong chance that one's writing skill will not develop to the level that it should. This is especially detrimental for Island Christian school students, seeing as how they should want to create work that reflects the Christian views they feel passionate about. Without question, this form of writing is effective, provided it's improved upon.

About the Author:

For details about Island Christian schools in your region, please consult Island Christian Church.

Telephone Etiquette Mastery - Effective Telephone Etiquette Skills for Best Customer Satisfaction and Great Result - adv

Monday, 26th October 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Objectives Course Outline Training Methodology Who should attend Testimonials Course Information   Date:   26th Oct 2015 (Mon) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you       Telephone Etiquette Mastery - Effective Telephone Etiquette Skills for Best Customer Satisfaction and Great Result   Introduction   Good Phone Etiquette Increases Customer Satisfaction! Telephone Etiquette is a straightforward and practical approach to telephone etiquette that provides a dramatic increase in the quality and delivery of personal telephone presence and verbal behavior in and out of the workplace. An effective telephone operator, receptionist, secretary or front-line service provider needs to have the professional qualities that customers like to receive when they contact the organisation or department. As such, service personnel need to understand that you are the very important links between the customers and the organisation. Your role in providing customer care, recognising customer’s needs, meeting and exceeding such needs and expectations is so crucial for your organisation to gain the all important reputation. Our Solution : Immediate Toolkits to Let you Hit the Ground Running You can surely convert most of the challenging moments into opportunity moments, thus boosting customers' confidence in your service when you have the ability practicing valuable communication & problem solving skills towards difficult situations.   Course Objectives:   You will learn effective ways to: Project a professional telephone image Avoid common pitfalls in telephone handling Acquire top-notch techniques for handling incoming calls Use positive language and avoid emotional trigger words Practise active listening to determine accurately customers' needs/expectations Determine caller needs with effective questioning techniques End calls and leave a lasting impression   Course Outline:   The significance of Public Image and how it affects your organisation Who is the customer and why is he/she important to your organisation? Why does the difference lies in YOU - the service provider? The five principles of total customer service Major weaknesses and attributes of telephone techniques Proper telephone manners, respect, techniques and courtesy Cultivating the telephone ear and voice to ensure a good lasting impression Use positive service language and avoid "killer" phrases Probing or asking questions appropriately and listening for information effectively Getting understanding from a complainant Calling up a prospect or customer with pride Conveying a disappointing message to a customer Handling more than one enquiry received at the same time Managing problematic calls from the irate, insistent, rambling, threatening, comedian and vulgar callers Role-play and skills practices of real-life situations Summary and back-to-work application   Training Methodology:   Besides trainer's input, this is an adult-focused highly interactive programme with plenty of hands-on experiential exchange, group discussion, case studies, role-plays, questions/answers/feedback and back-to-work application.   Who Should Attend This Workshop?   Staff at all levels in the organization that want to improve their telephone etiquette competency so they can get the very best results from their telephone conversations in pursuit best customer satisfaction and the organization’s goals through telephone service excellence.   Testimonials:   'The Course was very helpful and has given me a better understanding with how to provide service experience over the phone. Also a big thank you to Ms Catherine Syn who was a wonderful trainer!' Front Line Service Executives, Swiss Hotel Merchant Court 'Trainer was fantastic and engaged with everyone in the room. Would recommend this training to others.' Service Executive, Schenker 'Catherine was great! Delivered exactly what we wanted! I am very happy with the result'. Service Engineer, ABB Industry We attended the training session & came back enthusiastic about the workshop. We took notes & brought back some great effective skills to handle customer complaint calls. Thank you!' IT Cust Service Manager, Orange Business   CBS Master Trainer   Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades. Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant. Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China.

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Work-ready skills

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EDU TRAINING RESOURSES     We conduct quality seminars, workshops and training programs for the business communities in Singapore…..   English for Business The aims of this syllabus are to enable candidates to develop the ability to understand and write English using formats that are current and common in business communication. Objectives To enable candidates to develop the ability to: Write apt and accurate English suited to the stated purpose Write business correspondence in a clear and concise manner Adopt correct tone, form, layout, content and composition appropriate to the requirement of a given situation Understand spoken and recorded Business English at the defined level Participate in the conversation syllabus: Style in business writing The art of business writing Common errors in business writing Writing business letters Writing business reports Write-in memo Writing leaflets Writing  notices Writing business related articles Writing lists and/or structured notes Writing business e-mails Provide appropriate oral responses to questions on personal or work/study matters Express an opinion and discuss a topic orally Administrative details Course name – Pearson LCCI Certificate in English for Business (Level 2) Start date - 21 October 2015 End date -13 January 2015 Day/time - Every Wednesday, 7:00pm to 10:00pm Course duration - 13 sessions (1 session per week, 3 hours per session) Training venue - 261 Waterloo Street, Waterloo Centre (Near Bugis & Bras Basah MRT stations) COURSE FEES $352 –With PIC grant   $880 - Without SDF grant Above fee is inclusive of examination fee, course materials and administrative charges WORK-READY-SKILLS Pearson LCCI Certificate in English for Business Level 1 – Course date: 20 Oct to 12 Jan (13 sessions, 3 hrs /session) Pearson LCCI Certificate in Booking Level 1– Course date: 21 Oct to 13 Jan (13 sessions, 3 hrs /session) Pearson LCCI Certificate in Business Admin Level 2– Course date: 04 Nov to 27 Jan (13 sessions, 3 hrs /session) Pearson LCCI Certificate in Customer Service Level 2– Course date: 03 Nov to 20 Jan (11 sessions, 3 hrs /session Professional Business Writing workshop: 15 October (1 day) Grammar for Business workshop: 21 October (1 day) Business Communication via Email: 14 October (1 day) PEARSON LCCI INTERNATIONAL QUALIFICATIONS Pearson LCCI International Qualifications are among the best recognised, most highly regarded business-related qualifications in the world. Available as  single subjects, these vocational courses cover the key areas of business, as well language qualifications. Designed to meet the needs of employers, LCCIs are work related qualification.   About Us Our trainers are expert practitioners with extensive experience and knowledge. Stringent selection process ensures that only those possessing extensive practical experience and knowledge are invited to be our consultants. 261 Waterloo Street Waterloo Centre Singapore 180261 Telephone: 6288 6973 For enquiries or registration, please contact Binson @ 6288 6973 or email binson@edutrainingcentre.com Website: wwww.edutrainingresources.com.sg Unsubscribe me from this list

Leading with Emotional Intelligence Seminar

Leading With EQ An engaging two-day program where participants develop Emotional Intelligence (EQ) to increase their effectiveness at the "people side" of leadership. The course features a unique approach to learning that has been effective for hundreds of professionals from six continents. The methodology comes from a curriculum called Self-Science, identified in Daniel Goleman's 1995 best-selling book, Emotional Intelligence, as one of two models for teaching EQ. This approach is research-based, time-tested, and proven effective. Synopsis Both managers and leaders are critical to the success of organizations. In an era of rapid change and complexity, organizations are finding they need more leaders who can engage staff to take responsibility for creating results for themselves, their teams and the organization. Most managers have a high level of expertise on the technical side of their work, but few have substantial training in the human side of the job. Emotional intelligence provides powerful insights and tools essential for transforming managers into leaders. Emotional Intelligence (or EQ) is the capacity to effectively use emotions, and it's a key differentiating factor of successful leaders. Why? Because relationships are at the heart of workplace performance, and EQ skills are what makes effective relationships thrive. Few training programs or workshops have the potential to make a significant difference in how participants perform on the job. This training program can. Studies vary, but all indicate that emotional competence accounts from 70 to 80% of the difference in leadership success. Maybe that's why thought leaders like Jack Welch (past CEO of GE) and Warren Bennis (leadership authority and author) and hundreds of others all agree: "No doubt emotional intelligence is more rare than book smarts, but in my experience it is actually more important in making a leader." Jack Welch "In the fields I have studied, emotional intelligence is much more powerful than IQ in determining who emerges as a leader. IQ is a threshold competence. You need it, but it doesn't make you a star. Emotional intelligence can." Warren Bennis Author of 'Becoming A Leader' Target Audience Managers/Leaders and anyone leading a group of people / teams. Experienced managers as well as new managers will find this program valuable. Agenda EQ Leadership: Introduction to the EQ competencies that great leaders possess. Know Yourself: Increase self awareness and your ability to decode the hidden language of emotions. Choose Yourself: Increased ability to assess your options, follow your intentions to walk the talk. Give Yourself: Build loyalty through empathy and engage the power of intrinsic motivation. Into Practice: Develop a Professional and Personal Development Plan for applying EQ on the job. Objectives To provide an understanding of why EQ matters greatly in leadership. Participants will learn how to understand the messages behind their emotions and how to make decisions when in tune with them. Participants will understand how to read emotional cues in themselves/their charges and how to respond accordingly. Participants will learn how the greatest leaders think when faced with conflict and tough decisions. Participants will understand how their leadership values, attitudes and behaviour impact on their own motivation to lead. Participants will understand the importance of engaging leadership, how to influence and evoke feelings of enthusiasm in their staff. Participants will be able to use practical tips and techniques that would enable them to have better control of their impulses and exercise self-control. Participants will practice empathic listening and communication and how it impacts when dealing with staff. Participants will learn the difference between positive reinforcement and negative reinforcement and how this affects staff performance. Participants will understand the value of optimism, how to practice it and make it a feature of their leadership. Program Features & Benefits Two intensive days of training with leading experts in emotional intelligence development. The training will provide both an intellectual and a gut-level understanding of emotional intelligence while delivering practical tools that allow you to develop and apply EQ on the job. A workbook with resources and tips for learning more about how to improve your emotional competencies as a leader. Become more aware of your own emotional intelligence with the EQ Competence Framework. Better understand why emotional intelligence improves leadership effectiveness. Know the meaning of emotional intelligence and a model for using the concept in their work and life. Increase self-awareness by learning about emotions and patterns. What People Are Saying "I've found your workshop very engaging and practical. I enjoyed your energizing games and the various group discussions that could enable participants to share experiences and views. I've also picked up more skills and techniques to control my emotions better and be more patient in listening." Christina Kuek Head of Human Resources, LGT Bank (SG) Ltd "The time spent with you is definitely value for money! I have learnt to be a much better leader after doing my EQ and other Personality profile, especially coping with stress and learning how to further leverage on my strength. With that I am confident that I can excel very well in any organisation. Great training and great guidance! Thanks!" Ailene Lee Vice President of Sales Sales & Marketing Division, Singapore Post Limited "I attended the course Leading with Social & Emotional Intelligence conducted by Granville D'Souza. To simply sum it up, EXCELLENT! Granville is a very friendly, knowledgeable and engaging speaker that is full of energy and enthusiasm. I learn a lot about how the mind and the heart works, the emotional part of us, conquering fears and frustration. It is really cool! Gran parted his experience and training to us and with some practice, it has help me look at issues, cases, situations from a very different angle, thus enabling conflicts to be resolved much easier and more amicable. The course is a real eye opener, sort of thinking outside the box; compared to many other courses I have attended that tries to teach the typical method of resolving issues, this course is far superior to others and I would be keen for students to know this. The techniques to improve approachability, team building and positive reinforcements are excellent and I have recommended my leads to take advantage of this highly valued learning experience." Peter Leow Head - PMO, ITIL Compliance and Security Regional Managed Services Fujitsu Asia Pte Ltd » More Testimonials Facilitator For This Program: Dr Granville Ed D'Souza A partner in enabling action for positive change through Emotional Intelligence. Granville is the Principal Consultant of EQ Asia Pte Ltd and Peak Performers, a consulting and training practice specialising in organisational behaviour and performance. The group designs and facilitates corporate and adult workshops that focus on enhancing performance at all levels, dealing with change, forging powerful partnerships in organisations and building individual resilience and team resilience. In addition, he does developmental coaching that deals with deeper emotional issues caused from past programming. These include trauma, loss of motivation, anger and mild depression, phobias and acute fear. His initiatives are frequently used to boost performance of staff at all levels and for teams to approach obstacles objectively with a view to enhancing performance. His programs have benefited a range of clients from MNCs, government agencies, local and regional corporations. This includes AMEX, Carl Zeiss, DHL, Tan Tock Seng Hospital, Parkway Medical Group, Gleneagles Hospital, Chartered Semiconductors, ASM Technologies, AIA KL, DBS Bank, Great Eastern, HSBC, Hilton and Conrad Hotels, KLM, Minolta, Hewlett Packard, IBM, Lucent Technologies, Morgan Stanley, Nokia Singapore & Japan, NUS, Ngee Ann Polytechnic, NOKIA, Oracle, OCBC, Perkin Elmer, RHB Bank, Seagate, Singtel, Singpost, Singapore Turf Club, Starhub, SIA, SPH, Shell, Wynn Casino, among others He has authored numerous articles for a variety of HR magazines, is the co-creator of the EQ Coach cards, written 2 books entitled EQ From the Inside Out and Unshakeable Spirit and will also be releasing his latest book on leadership entitled EQ: The Secret of Inspiring Leaders. Granville has a Bachelor of Arts, an MBA and a Doctorate in Business Administration with the University Of South Australia where he researched on Emotional Intelligence. Administrative Details Date: 22 & 23 October 2015. Venue: Parkroyal on Kitchener Road, Singapore. Investment: Regular Fee: SGD1280 (after 28 Sep 2015). Early Bird Special: SGD980 (until 28 Sep 2015). Group Discount for 2 or more participants: SGD880 per person (until 28 Sep 2015). SGD1180 per person (after 28 Sep 2015). Workshop Bonus 1: Detailed Personality debrief using the Enneagram Profile. Workshop Bonus 2: Debrief using the EQ Competence Framework. Workshop Bonus 3: Book by Dr Granville Ed D'Souza titled EQ: The Secret of Inspiring Leaders. Enquiries & Registration: For more information, please contact: Singapore: (+65) 6474 1637 & (+65) 9732 1384. E-mail: info@eqasia.com. Strictly Limited Places allocated in order of receipt of payment. Cancellation Policy: Cancellations accepted up to 2 weeks prior to the event with payment of an Administration Fee. After this there will be no refunds, however, places are transferable. Copyright © CEQ Asia Pte Ltd. All Rights Reserved. Terms & Conditions. Unsubscribe me from this list

Green Wedding And Digital Printing That Is Eco Friendly

By Della Monroe

Wedding, this is one celebration that is considered as the best one in a year. All of the people that surround the couple will surely get themselves busy to help them turn plan to reality. Even though they know that day is not going to be the most grandeur and perfect one, the couple and all their guests will definitely enjoy and surely remember it.

But one type of wedding that is so famous for the last couple of years is the green wedding. This does not literally mean that you could see a lot of green on the day but the event is made with so much eco friendliness. The materials used are all environment friendly. You can imagine from the digital printing that is eco friendly up to the kind of dress worn.

This is the type of wedding where organizers plan well. Most of the time, they always make sure the celebration is filled with joyous moments that does not contribute a little hurt towards the environment. There are so many way in making this special day green. With this, here are several things you just might want to consider.

You can start by using recycled paper to all your invitation cards. Use your creative juices in making your invitation. For sure, you can pull off a very stylish, artistic, and creative output like the way you want it to be. Use all those old cut art papers with various colors if you want it to be colorful. If you have nothing to recycle, there are several recycled papers sold in the market. If you are going to buy one, then you will definitely get the very unique invitation ever.

Hire vendors who are familiar with eco friendly weddings. They just might be retired organizers who already organized several events. These people are the most reliable people who could help you achieve your green day. They might just know where to buy the materials that can be very useful.

Digital printing for your photos could also become eco friendly. There are already printers, photo papers, and inks that are helpful for you to conserve energy and materials. Through digital printing, the couple could choose the photos which are good to place in their album rather than printing all of it at once. Plus, they could share their selected photos to their family and friends if they asked for one.

Several hotels in the city are promoting eco friendliness campaign to their business partners and, especially, to their customers. They save electricity and water but are not compromising their quality and comfortable stay. Therefore, you may rent some of their rooms for your special guests and rent their events hall which is perfect for your reception. Therefore, you save energy.

Going green on your special day means you use fresh flowers than those artificial ones. There is a continuous production of plastic flowers in the market because the people think it will be better to use these plastics to save fresh flowers. Instead, it is the other way around.

Buy or rent accessories that are out of date or vintage. Well, you might not imagine yourself to use a vintage dress but it can truly contribute to your green advocacy. But having a vintage themed wedding creates a very unique atmosphere which makes everything perfect. Thus, your dress and accessories give you the opportunity to save money.

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When you are searching the Web for digital printing that is eco friendly, make sure you pay a visit to the related website now. Here is the link that will land you on the main page http://www.rollingpress.com.