Blogging, By Online Marketing Companies

By Arthur Williams

I am sure that most serious writers who have Internet access have gone about blogging more than a couple of times. It's not hard to see why, especially when there are so many different ways to go about it. There's a process that comes with this and I feel as though it is something that is more than worth looking into. Once you start to see the efforts put forth by strong online marketing companies, you will understand just how much said efforts truly mean.

You may be surprised to believe this but blogging can actually come very much in handy for online marketing companies. Take into consideration that content is going to be created in various types, which is something that should go without saying. However, there is so much importance that comes with press releases and the like that I do not think that it should be cast aside. These bits of content are going to be able to help firms the likes of fishbat continually thrive and assist clients.

You may be curious as to what blogging does for the writer that goes about such efforts. In some ways, I could see it very much as a diary of sorts, allowing writers to be able to put down their thoughts on a form of media. Perhaps a particular story is not something that is going to be looked to. No matter what, if you are writing about something you understand very well, the content in question will be that much more effective, if you ask me.

You may be curious as to how blogging can work in terms of business as well. Keep in mind that an online marketing firm works with a variety of clients, making sure that they are able to be ranked on websites through SEO efforts. These are the ones which allow certain websites to be picked up on through Google, Bing, or what have you. Regardless of what the search engine in question may be, it's apparent that such efforts work very well when they are continuously implemented.

There is much that can be said about blog writing, as you could very well imagine. Blogging can be done for a number of reasons and I feel as though each of them has the potential to be quite effective. First of all, think about how well this level of writing can be set in place for a business that is looking to be ranked on any given search engine. However, the fact that it can be done for personal reasons as well only shows just how much range this particular writing process has.

About the Author:

For more information about blogging tools, and the like, contact fishbat today.

Telephone Etiquette Mastery - - Effective Telephone Etiquette Skills for Best Customer Satisfaction and Great Result - adv

Monday, 31st August 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Objectives Course Outline Training Methodology Who should attend Testimonials Course Information   Date:   31st Aug 2015 (Mon) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you       Telephone Etiquette Mastery - Effective Telephone Etiquette Skills for Best Customer Satisfaction and Great Result   Introduction   Good Phone Etiquette Increases Customer Satisfaction! Telephone Etiquette is a straightforward and practical approach to telephone etiquette that provides a dramatic increase in the quality and delivery of personal telephone presence and verbal behavior in and out of the workplace. An effective telephone operator, receptionist, secretary or front-line service provider needs to have the professional qualities that customers like to receive when they contact the organisation or department. As such, service personnel need to understand that you are the very important links between the customers and the organisation. Your role in providing customer care, recognising customer's needs, meeting and exceeding such needs and expectations is so crucial for your organisation to gain the all important reputation. Our Solution : Immediate Toolkits to Let you Hit the Ground Running You can surely convert most of the challenging moments into opportunity moments, thus boosting customers' confidence in your service when you have the ability practicing valuable communication & problem solving skills towards difficult situations.   Course Objectives:   You will learn effective ways to: Project a professional telephone image Avoid common pitfalls in telephone handling Acquire top-notch techniques for handling incoming calls Use positive language and avoid emotional trigger words Practise active listening to determine accurately customers' needs/expectations Determine caller needs with effective questioning techniques End calls and leave a lasting impression   Course Outline:   The significance of Public Image and how it affects your organisation Who is the customer and why is he/she important to your organisation? Why does the difference lies in YOU - the service provider? The five principles of total customer service Major weaknesses and attributes of telephone techniques Proper telephone manners, respect, techniques and courtesy Cultivating the telephone ear and voice to ensure a good lasting impression Use positive service language and avoid "killer" phrases Probing or asking questions appropriately and listening for information effectively Getting understanding from a complainant Calling up a prospect or customer with pride Conveying a disappointing message to a customer Handling more than one enquiry received at the same time Managing problematic calls from the irate, insistent, rambling, threatening, comedian and vulgar callers Role-play and skills practices of real-life situations Summary and back-to-work application   Training Methodology:   Besides trainer's input, this is an adult-focused highly interactive programme with plenty of hands-on experiential exchange, group discussion, case studies, role-plays, questions/answers/feedback and back-to-work application.   Who Should Attend This Workshop?   Staff at all levels in the organization that want to improve their telephone etiquette competency so they can get the very best results from their telephone conversations in pursuit best customer satisfaction and the organization's goals through telephone service excellence.   Testimonials:   'The Course was very helpful and has given me a better understanding with how to provide service experience over the phone. Also a big thank you to Ms Catherine Syn who was a wonderful trainer!' Front Line Service Executives, Swiss Hotel Merchant Court 'Trainer was fantastic and engaged with everyone in the room. Would recommend this training to others.' Service Executive, Schenker 'Catherine was great! Delivered exactly what we wanted! I am very happy with the result'. Service Engineer, ABB Industry We attended the training session & came back enthusiastic about the workshop. We took notes & brought back some great effective skills to handle customer complaint calls. Thank you!' IT Cust Service Manager, Orange Business   CBS Master Trainer   Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades. Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant. Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China.

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Mind Your English Language and Grammar Brush Up - From Singlish to Standard English - - Be Understood, Not Misunderstood !

Monday, 14 September 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Outline Course Objectives Training Methodology Who should attend Testimonials CBS Master Trainer Course Information   Date:   14 Sep 2015 (Mon) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you         Mind Your English Language and Grammar Brush Up - From Singlish to Standard English - Be Understood, Not Misunderstood !   Introduction:   The key principles of English, focusing on the specific needs of Singaporeans are incorporated into this workshop. This workshop will take you through a series of interactive, hands-on activities to help you avoid grammatical errors. You will learn to edit your writing to make it more accurate and gain confidence in your everyday use of grammar. During this course you will look at grammar from a functional perspective and practise your grammar through writing, speaking, and communicative activities.   Course Outline:   Pronunciation "good ups" revealed Commonly mispronounced words Brush up your Grammar! Common slips up of Grammar, Prepositions and Modals Oddities of English explained "Standard English, not "Singlish" Commonly confused words Common Singapore language errors Improving grammar, vocabulary, diction and voice tips What you need to do to mind your language Proof -reading techniques Micro and macro editing techniques   Course Objectives:   Understand norms of standard English Brush up your English Grammar Avoid commonly confused words in business Improve the clarity of your message Avoid common errors in “Singlish"   Training Methodology:   Guidelines and principles, practical tips, techniques and pointers, visually-stimulating sessions, group discussions, checklists, useful worksheets and examples         Who should attend:   This interactive workshop is designed for managers, secretaries, executives, supervisors, customer service professionals and anyone who wants to develop a deeper appreciation and improve their communication skills. It is particularly useful in helping both Singaporeans and those whom are new to Singapore to develop the ability to switch between Singlish and Standard English in situations that require it. You will take part in role-plays, discussions, games as well as listening to dialogues.   Testimonials:   “I will apply my new knowledge as I have gained from this training such as,changing my writing method and more correctly use of my grammar when writing reports and emails" Manager, City Development Limited "I learned how to write simple and concise emails and reports,how to revise my emails from grammar,style and tone" Executive, Ministry of Health "I have learned how to pronounce correctly and with clear enunciation. The course also helps me to establish self-confidence to speak English" Customer Service Manager, Bank of Tokyo   CBS Master Trainer:     Sandra Sandu is an inspiring and passionate global trainer, consultant, speaker and author with 29 years track record training and consulting employees of Fortune 500 corporations in twenty countries across the Asia Pacific. Her training territory includes cities in Asia, Middle East and Australia. Sandra graduated with a Masters degree in Education (Training and Development) distinction from the University of Sheffield University UK and a Diploma from Trinity College of Speech and Drama, UK. She is a Certified Trainer with the American Management Association (AMA) and a Licensed Trainer with Tony Buzan Centre UK in Thinking Skills, Brain Power, Creative Thinking, Innovation and Mind Mapping. Since 1993, she has been a Certified Management Consultant and is one of the rare recipients of the esteemed Fellow of the Institute of Management Consultants FCMC (USA) citation. Sandra is a well-known speaker at international conferences and has been listed in International Who's Who Directory since 1997. Sandra has also authored an acclaimed guidebook "Getting Ahead in Your Career" Her training workshops are always rated highly with the use of accelerated learning techniques to maximize learning and recall. Over the last twenty years, Sandra has been featured on leading television, radio and websites and has trained, consulted and inspired no less than half a million employees of key global corporations including Rolls Royce, ST Engineering, ST Aerospace, ST Marine, Honeywell, Jurong Shipyard, Sembawang Shipyard, Protex, Fugro Offshore, Shell, Singapore Refining Company, Singapore Petroleum Company, Petronas, Petronas Carigali, Petronas Pernapisan, Pertamina, Lubrizol, Castrol, BP Asia, Mc Dermott SEA, Bredero Shaw, Halliburton, MEA Holdings, Ameron Technologies, Ministry of National Development, Building Control Authority, Subana Ascendas, JTC, Worley Parsons, CPG and many more, across twenty countries.

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Mastering Effective Time and Stress Management - Better Planning, prioritizing, efficiency and overcoming staff burnout - adv

Wednesday, 26th August 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Objectives Course Outline Testimonials Training Methodology Who should attend CBS Master Trainer Course Information   Date:   26th Aug 2015 (Wed) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you       Mastering Effective Time and Stress Management - Better Planning, prioritizing, efficiency and overcoming staff burnout   Introduction   "For ten years researchers studied the behavior of busy managers in nearly a dozen large companies. Their findings on managerial behavior showed that fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective manner." - Dr. Helke Bruch and Dr. Sumantra Ghoshal, Harvard Business Review, 2/2002 Effective time management is all about doing the right things well. Ask yourself - Do you manage time or does time manage you? For many of us, it seems as if we are bouncing from one crisis to another and get stressed. How can we get ahead when we can't even keep up? There are some things that each of us can do to help ourselves manage time more effectively. It is not possible to make the workday longer, but this seminar will show you how to organize and prioritise your work to be most productive in the workplace. Through good management of priorities, you can channel your time more effectively, recapture lost energy, and feel a wonderful sense of accomplishment on a daily basis.   Course Objectives:   Manage daily work to achieve your KPI Set priorities, stay focused and yet remain flexible Stop procrastination, prevent delay, add hours to your workday Reduce daily stress and anxiety in fun-filled ways Improve communication and relationship to achieve positive results   Course Outline:   Get Organised and Stay Organised for Better Time Management Busy doesn't mean productivity - where did your time go? Effectiveness versus Efficiency, The 80/20 Rule, PPPP Formula Common workplace problems that prevent you from achieving results Office workflow skills - analyzing, planning, organizing, prioritizing Strategies for scheduling tasks - what's urgent, what's important? Maintaining daily schedules, establishing deadlines Time-saving tips to prevent procrastination once and for all Establishing an efficient system of managing information Let technology work for you, time management tools Making your desk a time-saving work station Dealing with the demands and interruptions of other people Interpersonal communication in conflict management Making meetings work - effective meeting leadership Manage Stress for Better Temperament Outlook, causes, symptoms and effects of stress Managing yourself assertively under pressure Practical ways to beat stress - relaxation, meditation, nutrition The power of exercise in managing stress and worry creatively Enjoy work-life balance - putting first things first Summary and back-at-work application Develop a Time and Stress Management Action Plan   Testimonials:   "I am a lot more confident, less overwhelmed. better organized and more productive after the course. Thank you Catherine ! - Executive, Land Transport Authority "Both content and presentation were excellent. Realistic, practical, and do-able techniques. This Time & Stress management training will help you to take control of your life. - Manager, Philips Singapore "A class that is both fun and informative" - Secretary, Malayan Natural Liquidfied Petroleum & Gas   Training Methodology:   A highly interactive adult-focused programme with plenty of hands-on experience, real life and work application, case studies, group discussions, question/answer sessions   Who Should Attend:   Managers/Executives across different functions Enterprenuers/ Self Employed Professionals Decision Makers irrespective of levels in companies Training & Development   CBS Master Trainer   Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades. Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant. Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China.

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Winning and Retaining Clients - Discover the best practices of winning and retaining profitable customers - adv

Friday, 21 August 2015 Having trouble viewing this email? click here       Note:   Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme. Terms and Conditions apply. For more information, please check out IRAS website here   This Issue Introduction Course Outline Training Methodology Who should attend Testimonials CBS Master Trainer Course Information   Date:   21 Aug 2015 (Fri) Time:   9am to 5pm Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road Fee :   S$450 (NETT) | S$180(After PIC Cash)   Inclusive of teabreaks and lunch   To register, please contact Jaslyn @ 9767 9686 / 6278 9785 or jaslyn@cbsgroup.com.sg Registration is on a 1st come 1st serve basis. Register early to avoid disappointment. Click here for registration form Unsubscribe If you no longer wish to receive our email advertisements - please reply "unsubscribe" as the subject. Thank you         Winning and Retaining Clients - Discover the best practices of winning & retaining profitable customers   Introduction:   This one day structured seminar will enable you to improve your confidence and mindset eventually giving you the right professional approach. Understand the needs and attitudes of clients during tough times. And learn to use right pricing strategies and relationship selling tactics to retain and win-back your profitable customers. Wondering how to meet your targets? Need practical guidelines to win clients, increase market share and retain clients in difficult times? This workshop is guaranteed to bring results! This is specially designed for those who need practical skills for winning and retaining clients in a downturn economy. Learn to survive and thrive in challenging times. Your time investment will produce long term results   Course Outline:   Techniques for Winning and Retaining Clients Profiling and Researching your Clients Creative seven ways to Prospect for new clients Pre-qualifying clients before you meet them Set your base position before negotiating What turns Clients On and Off? Engaging and Convincing your Clients Right Pricing and Right Timing Strategies Handling Questions and Objections Confidently Closing Decisively Managing Difficult and Hard-to-Please Clients Recovering Lost Customers Generating New Business in Downturn Markets 10Cs to win and retain clients Winning and Retaining Clients Checklists   Training Methodology:   Practical tips, techniques and pointers, "hands on" workshop, visually-stimulating sessions, group discussions, worksheets, application practice sessions, guided techniques and reinforcing checklists on wining sales and retaining clients.         Who should attend:   All levels of managers, section heads, sales business development, key account, client servicing personnel and sales engineers from all departments   Testimonials:   "Outstanding" is how we would describe Sandra`s training sessions. Our dealers, clients and staff are delighted. We were impressed with her professional approach." Emerson Process Systems, USA "Critical learnings for today were brainstorming in different scenarios and ways to target prospects & to make them loyal." Ufone, Pakistan "I got to know that some businesses are not worth going after and also key account management." Habib Bank Limited, Pakistan "Sandra is truly an eminent trainer with extensive experience and professional qualifications. We have used Sandra's training services to run multiple courses." National University of Singapore, Staff   CBS Master Trainer:     Sandra Sandu, FCMC, MEd is a Certified Management Consultant and Corporate Trainer with extensive 29 years corporate training experience in Selling like a Pro! Superior Service, Negotiate like a Pro!, Winning Customers! Relationship Management, Call Centre Success! Network like a Pro! Overcoming Objections, Telemarketing Skills, Customer Retention, Up your Motivation, Customer Delight, Positive Attitude, Time Management, Stress Management, Creative Thinking, Mind Mapping and Innovation. She has been the force behind the training of key personnel of multinationals from across the Asia Pacific region. Sandra has designed, developed and delivered Sales and Service improvement workshops for leading corporations across the Asia Pacific having trained more than 50,000 sales, service and executive personnel from more than 350 organizations. Sandra has a Masters degree in Education, MEd, (Training and Development) Sheffield University, UK & has also studied Strategic HR Management at INSEAD School of Business, France. She is a Certified Management Consultant from the USA as well as a Fellow of the Institute of Management Consultants, USA. She is also a Certified Trainer of The American Management Association, USA, as well as The Brian Tracy Sales Training Programs USA, The Tony Buzan Creative Thinking and Mindmapping Centre Dorset, UK. Sandra is a well-known speaker at international conferences and has been listed in International Who's Who Directory since 1997. Sandra has also authored an acclaimed guidebook "Getting Ahead in Your Career"

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